Upload Button Icon Add office photos

Accenture

Compare button icon Compare button icon Compare
filter salaries All Filters

17713 Accenture Jobs

Application Tech Support Practitioner

0-2 years

Gurgaon / Gurugram

1 vacancy

Application Tech Support Practitioner

Accenture

posted 3d ago

Job Role Insights

Flexible timing

Job Description

Project Role :Application Tech Support Practitioner
Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


Must have skills :Service Desk Management, Service Desk Voice Support



Good to have skills :
NA
Minimum



0-2 year(s) of experience is required



Educational Qualification :
Bachelor Degree


Summary:As an Application Tech Support Practitioner, you will be responsible for providing service desk voice support and managing service desk operations. Your typical day will involve interfacing with clients, accurately defining and resolving issues, and ensuring world-class system performance.
Roles & Responsibilities:
  • Provide service desk voice support to clients, accurately defining and resolving issues based on deep product knowledge.
  • Manage service desk operations, ensuring world-class system performance and exceptional communication with clients.
  • Interpret and design resolutions for client issues, utilizing exceptional communication skills and deep product knowledge.
  • Collaborate with cross-functional teams to ensure quality and timely issue resolution.
    Professional & Technical Skills:
  • Must To Have Skills:Service Desk Voice Support, Service Desk Management
  • Good To Have Skills:Knowledge of ITIL framework, Incident Management, Problem Management
  • Strong communication skills, both verbal and written
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Experience with ticketing tools such as ServiceNow or Remedy
    Additional Information:
  • The candidate should have a minimum of 0-2 years of experience in Service Desk Management.
  • The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional service desk support.
  • This position is based at our Gurugram office.


    Qualifications


    Bachelor Degree

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture roles with real interview advice

    Top Accenture Application Technology Interview Questions

    Q1. If insurance premium is paid for an entire year 1st January to 31st December and books get close on 31st March, what will be the accounting ... read more
    Q2. Sum of Even & Odd Digits Problem Statement Create a program that accepts an integer N and outputs two sums: the sum of all even digits and ... read more
    Q3. Case. There is a housing society “The wasteful society”, you collect all the household garbage and sell it to 5 different businesses. Determ ... read more
    View all 3.9k questions

    What people at Accenture are saying

    What Accenture employees are saying about work life

    based on 56.6k employees
    65%
    85%
    67%
    75%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

    Compare Accenture with

    TCS

    3.7
    Compare

    Cognizant

    3.7
    Compare

    Capgemini

    3.7
    Compare

    Infosys

    3.6
    Compare

    Wipro

    3.7
    Compare

    Genpact

    3.8
    Compare

    LTIMindtree

    3.8
    Compare

    Deloitte

    3.8
    Compare

    IBM

    4.0
    Compare

    Nagarro

    4.0
    Compare

    Tech Mahindra

    3.5
    Compare

    Amazon

    4.1
    Compare

    Google

    4.4
    Compare

    PwC

    3.4
    Compare

    NTT DATA, Inc.

    4.0
    Compare

    Mphasis

    3.4
    Compare

    Ernst & Young

    3.4
    Compare

    HCLTech

    3.5
    Compare

    JPMorgan Chase & Co.

    4.0
    Compare

    Microsoft Corporation

    4.0
    Compare

    Similar Jobs for you

    Application Technology at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    0-2 Yrs

    ₹ 2-4 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    2-7 Yrs

    ₹ 4-9 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    2-7 Yrs

    ₹ 4-9 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    0-2 Yrs

    ₹ 2-5 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    2-7 Yrs

    ₹ 4-9 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Gurgaon / Gurugram

    2-7 Yrs

    ₹ 4-9 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    0-2 Yrs

    ₹ 2-5 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    2-7 Yrs

    ₹ 4-9 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    2-7 Yrs

    ₹ 4-9 LPA

    Application Technology at Accenture Solutions Pvt Ltd

    Bangalore / Bengaluru

    2-7 Yrs

    ₹ 4-9 LPA

    Application Tech Support Practitioner

    0-2 Yrs

    Gurgaon / Gurugram

    3d ago·via naukri.com

    Packaged App Development Associate Manager

    5-10 Yrs

    Kochi, Coimbatore, Thiruvananthapuram

    13hr ago·via naukri.com

    I&F Decision Sci Practitioner Specialist

    7-11 Yrs

    Bangalore / Bengaluru

    13hr ago·via naukri.com

    I&F Decision Sci Practitioner Specialist

    7-11 Yrs

    Gurgaon / Gurugram

    13hr ago·via naukri.com

    Program/Project Management Representativ

    3-8 Yrs

    Kolkata

    13hr ago·via naukri.com

    GN - SONG - MT - Hyperpersonalization - Analyst

    1-6 Yrs

    Bangalore / Bengaluru

    13hr ago·via naukri.com

    Procure To Pay Operations New Associate

    0-1 Yrs

    Gurgaon / Gurugram

    13hr ago·via naukri.com

    I&F Decision Sci Practitioner Assoc Mgr

    10-14 Yrs

    Bangalore / Bengaluru

    13hr ago·via naukri.com

    I&F Decision Sci Practitioner Analyst

    3-5 Yrs

    Bangalore / Bengaluru

    13hr ago·via naukri.com

    Order To Cash Operations New Associate

    0-3 Yrs

    Gurgaon / Gurugram

    13hr ago·via naukri.com
    write
    Share an Interview