Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Enterprise Network Operations

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :Any degree 15 years of Full time education

Key Responsibilities

-Provide L2 Network Support and troubleshooting
-Deliver the result by adhered to the defined processes like ISO 20000, ISO27001, BS25999
-Flexibility towards working on shifts.
-Good understand of the Network Architecture of the Organization and ability to deliver results as per the timelines.
-Front End Internal, External, and client audits and work towards the closure of the findings.


Technical Experience


Mandatory
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-Strong technical knowledge on configuring and troubleshooting any of the firewalls preferably Juniper SRX or Palo Alto
-Strong technical knowledge on configuring and troubleshooting Switching and Routing

Additional Skills
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-Knowledge on Cloud Technology
-Knowledge on Scripting
-Knowledge on Wireless Technology
-SSL VPN Configuration and Troubleshooting



Professional Attributes

-Excellent verbal and written communication skills.
-Customer handling skills and good interpersonal skills
-Ability to take complete ownership of the tasks
-High level of initiative and innovative ideas
-Positive Attitude towards work
-Ability to work as Team
-Work independently with minimal assistance


Additional Information

-Certification on Cloud Technology



Education:

Any Degree or 3 Year Diploma