Service Delivery Operations Representati

Project Role :Service Delivery Operations Representati




Project Role Description :Assign and manage work assignments, drive people management activities for the delivery team. Manage service delivery quality and cost.



Must have skills :Microsoft 365




Good to have skills :NA
Minimum



3 year(s) of experience is required




Educational Qualification :15 years full time education



Summary:As a Service Delivery Operations Representative, you will assign and manage work assignments, drive people management activities for the delivery team, and manage service delivery quality and cost. Your day will involve overseeing operational tasks, ensuring team efficiency, and maintaining service excellence.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work related problems.

Manage work assignments effectively.

Drive people management activities within the delivery team.

Ensure service delivery quality and cost management.

Maintain operational efficiency.

Monitor and improve service excellence.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft 365.

Strong understanding of cloud-based services.

Experience with service delivery operations.

Knowledge of project management principles.

Hands-on experience with data analysis tools.
Additional Information:

The candidate should have a minimum of 3 years of experience in Microsoft 365.

This position is based at our Noida office.

A 15 years full time education is required.




Qualifications
15 years full time education