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Accenture

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3.9

based on 52.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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27796 Accenture Jobs

HR Service Delivery Senior Analyst

Accenture Solutions Pvt Ltd

 · 

3.9

 based on 52.9k Reviews

5-8 years

₹ 3 - 21L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

HR Service Delivery Senior Analyst

Accenture

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Support Recruitment Workday HR Operations Human Resource Management Payroll

+ 8 more

Job Description




Skill required: Employee Services - Employee and Labor Relations


Designation: HR Service Delivery Senior Analyst


Qualifications:Any Graduation


Years of Experience:5 to 8 years


What would you do?
 Reporting to the Manager, Pension and Benefits, this position focuses on the support and administration of various leave of absences and time off plans. The role will have an emphasis on disability administration for over 190,000 colleagues across all divisions of LCL.
  • Investigate inquiries and provide timely resolution in a professional and confidential manner
  • Liaise with external providers (i.e. carriers, third party administrators) and internal providers (HR/LR, Medical Services Group, Management, etc.) for resolution of issues and claims
  • Liaise with HR and Store Management on leave of absence and time off policies and procedures
  • Facilitate applicable leave of absence training as required
  • Provide coaching to bookkeepers/Store Management/colleagues on leave of absence procedures and time off policiesDisability Administration
  • Responsible for the day to day administration of weekly indemnity/short term disability, including eligibility, new claims, completion of the Employer Statement, follow-ups, information changes, etc.
  • Responsible for the day to day administration of long term disability benefits, including eligibility, information changes, etc.
  • Responsible for ensuring legislative/contractual/collective agreement compliance in daily administrative processing
  • Work with colleague and HR to highlight and resolve payroll/claims payment issuesEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.


    What are we looking for?
  • Customer Communications
  • Customer Support Operations
  • Adaptable and flexible
  • Problem-solving skills
  • Written and verbal communication
  • Agility for quick learning
  • Consistent track record of influencing and driving business improvement decisions.
  • Experienced people leader and coach.
  • Ability to juggle multiple conflicting priorities and objectives, while adhering to strict timelines and maintaining a positive demeanor
  • Critical thinking ability, analytical mindset and professional judgement
  • Professionalism, integrity, and respect for confidentiality
  • Can work in a fast-paced work environment
  • Excellent communication skills & the ability to work at all levels of an organization
  • Absenteeism Management Process Design

    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of increasingly complex problems
  • Your day to day interactions are with peers within Accenture
  • You are likely to have some interaction with clients and/or Accenture management
  • You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments
  • Decisions that are made by you impact your own work and may impact the work of others
  • In this role you would be an individual contributor and/or oversee a small work effort and/or team
  • Please note that this role may require you to work in rotational shifts

     Qualifications 
    Any Graduation

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Senior Analyst roles with real interview advice

    Top Accenture Senior Analyst Interview Questions

    Q1. What do you understand by Budgeting and Forecasting?
    asked in Senior Analyst interview
    View answers (3)
    Q2. What type of forecasting method you apply for forecasting?
    asked in Senior Analyst interview
    View answer (1)
    Q3. What do you understand by Accruals?
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    View answers (2)
    View all 51 questions

    What people at Accenture are saying

    3.9
     Rating based on 1.3k Senior Analyst reviews

    Likes

    All depends on the project, your colleagues and manager. If these are good then you will enjoy working. Some good learning modules are there.

    Dislikes

    No increment last year, same is expected this year. Very high variable pay.

    Read 1.3k reviews

    Senior Analyst salary at Accenture

    reported by 16.8k employees
    ₹5.2 L/yr - ₹21.2 L/yr
    47% more than the average Senior Analyst Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.9k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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