Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner


Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills :Unified Communication and Collaboration Operations

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :Any degree 15 years of Full time education

Key Responsibilities:-Supporting day to day operational support for MS Live Events -Supporting 2D broadcast events using Studio software and AV devices -Supporting 3D broadcast event using Aximmetry Software along with AV devices -Supporting Virtual Client visits -Supporting Offsite events where Teams Video or VC call need to be enabled
Technical Experience:-Min 1 to 2 years of Experience as Broadcast Technical engineer -Hands on experience with Video Mixer, Audio Mixer and other Audio/Visual devices -Good to have experience on Studio software like OBS, Vmix, Wirecast Aximmetry Professional Experience:-Excellent verbal and written communication skills -Customer handling skills and good interpersonal skills -Ability to take complete ownership of the tasks -High level of initiative and innovative ideas -Positive Attitude towards work -Ability to work as Team Work independently with minimal assist Educational Qualification:Any degree / 15 years of Full time education
Additional Information:Good to have Video Conferencing infrastructure knowledge/experience

Qualifications