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Accenture

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3.9

based on 52.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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20839 Accenture Jobs

Application Support Engineer

Accenture Solutions Pvt Ltd

 · 

3.9

 based on 52.7k Reviews

2-4 years

₹ 2.8 - 4.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Mumbai

1 vacancy

Application Support Engineer

Accenture

posted 3d ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Networking Linux Administration Application Support Cisco VoIP SIP Troubleshooting

+ 7 more

Job Description


Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :Unified Communication and Collaboration Operations

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :Any Degree or 3 Year Diploma
Must have Skills :Unified Communication and Collaboration ImplementationGood to Have Skills : Unified Communication and Collaboration OperationsJob Requirements :Key Responsibilities :
  • Maintenance administration of Voice PBX systems services-Responsible for handling day-to-day Voice operations, requirements issuesTechnical Experience :-Basic understanding of voice telephony TDM / IP along with knowledge of voice networking, Signaling standards telecommunication protocols H323, SIP,SCCP, MGCP etc-Hands-on experience on industry standard enterprise PBXs like Cisco call manager-Basic knowledge on PRI and trunk configuration in Telephony system-Basic knowledge in ACD calls routing configurations-Basic troubleshooting of Cisco VoIP gateways and adjuncts -Knowledge of Voicemail Cisco Unity, IVR, Reporting etc-Basic troubleshooting knowledge with respect to the operational issues in PBX-Basic knowledge of Call accounting software Professional Attributes :-Customer focused positive attitude towards work-Good interpersonal and communication skills verbal and written-Ability to work with diverse teams a quick learner-High level of initiative coupled with a good team spirit-Positive work ethic-Basic knowledge in MS Visio, Word and ExcelEducational Qualification:-Any Degree or 3 Year DiplomaQualificationsAny Degree or 3 Year Diploma

    • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Application Support Engineer roles with real interview advice

    People are getting interviews at Accenture through

    (based on 5.1k Accenture interviews)
    Job Portal
    Campus Placement
    Company Website
    Referral
    Walkin
    Recruitment Consultant
    33%
    18%
    18%
    13%
    4%
    2%
    12% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Accenture are saying

    4.1
     Rating based on 38 Application Support Engineer reviews

    Likes

    Good

    Dislikes

    I am satisfied for that

    Read 38 reviews

    Application Support Engineer salary at Accenture

    reported by 316 employees
    ₹2.1 L/yr - ₹8.7 L/yr
    11% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.7k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    1st, 2nd, 3rd, & 4th Office Level, Building No. 02, Mindspace, Serene Properties IT/ITES SEZ, Thane-Belapur Road, Airoli, Navi MumbaiMumbai, India, Mumbai
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