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Service Delivery Ops Associate Manager

10-14 years

Gurgaon / Gurugram

Service Delivery Ops Associate Manager

Accenture

posted 23d ago

Job Role Insights

Flexible timing

Job Description



Skill required:
Agile Sourcing - Sourcing


Designation:
Service Delivery Ops Associate Manager


Qualifications:
Any Graduation


Years of Experience:
10 to 14 years


What would you do?
Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.In this role, you will work and understand when & how to use a request for proposal (price and non-price factors) and RFQ (price only) and how to develop, execute and analyze the results. You will collect and analyze quantitative and qualitative information to assess, screen, and select suppliers. Inventory performance will need to be improved through flexible fulfillment and available-to-promise methods. In this role, you may also have to work on the COUPA sourcing module.


What are we looking for?
This role includes all the following key responsibilities. Please review these in conjunction with career-levelguidelines to understand the expectations for this role.
  • Lead Sourcing FunctionoLead without guidance execution of sourcing projects to contract closureoDemonstrate the ability to negotiate both incumbent renewals or as part of a RFP processoachieve savings.oKnowledge and experience in desired category.oStrong hands-on experience working on ERP systems such as Jaggaer, Ariba, SAP, etc.oInteract with key customer and internal stakeholders and work closely with them to identifyoareas of improvementoOffer creative solutions to support the overall sourcing program and achieve desired resultsoTo ensure timely project deliverables with the defined quality standardsoWill be responsible for creating & presenting the deliverables to Client/Internal global teamomembersoA track record of strong collaboration and ability to influence outcomes.oStrong analytical skills and ability to translate data to create recommendations
  • ComplexityoRequires identifying and assessing complex problems for area of responsibility. Creates solutions in situations where analysis requires an in-depth evaluation of variable factors.oRequires adherence to the strategic direction set by senior managementoInteraction with senior management at a client and/or within Accenture involving matters that may require acceptance of an alternate approach.
  • AuthorityoPower to influence or complete assignments independently and ability to make decisions, as indicated by latitude to devise work products or plans, reliance on instruction, and decision-making abilityoSome latitude in decision-making. Acts independently to determine methods and procedures on the new assignments
  • Impact or Decision ImpactoRisk or consequences in the event of failure, as indicated by the range of expected impact, such as within a team or across a team or area of responsibility and level of riskoDecisions have a significant day-to-day impact on areas of responsibility
  • ScopeoDegree of accountability for assigned tasks, our clients, and/or the organization, as indicated by the size of work effort and scale of entity and/or programoMay manage medium-sized teams and/or work efforts at a

    Roles and Responsibilities:
  • In this role you are required to do analysis and solving of moderately complex problems
  • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures
  • The person requires understanding of the strategic direction set by senior management as it relates to team goals
  • Primary upward interaction is with direct supervisor or team leads
  • Generally interacts with peers and/or management levels at a client and/or within Accenture
  • The person should require minimal guidance when determining methods and procedures on new assignments
  • Decisions often impact the team in which they reside and occasionally impact other teams
  • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture
  • Please note that this role may require you to work in rotational shiftsQualifications 
    Any Graduation

  • Employment Type: Full Time, Permanent

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