Service Delivery Ops Specialist

Skill required: Procurement Operations - Sourcing and Procurement Strategy


Designation: Service Delivery Ops Specialist


Qualifications:Any Graduation


Years of Experience:7 - 11 Years


What would you do?
Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.In this role, you would be required to have experience working in Direct or Indirect (CAPEX, MRO) categories, Tactical Buying / Spot Buys, RFx, knowledge of Req-PO processing, Procurement Help Desk / Service Desk functions, Vendor Master Data, Invoice processing, Payment processing, and other Accounts Payable functions. Functionally, you are expected to have exposure to driving transformation, process optimization, QA Frameworks, effective project management, etc. As part of the leadership role, you are expected to manage stakeholders (both internal and external), manage SLAs, drive compliance in your span as per the organizational requirements, focus on people development and work with clients to add value to the existing operations.


What are we looking for?
Procurement Analytics

Procurement Support

Procure-to-Pay

Results orientation

Ability to work well in a team

Prioritization of workload

Strong analytical skills

Written and verbal communication

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own works

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures

The person requires understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor or team leads

Generally interacts with peers and/or management levels at a client and/or within Accenture

The person should require minimal guidance when determining methods and procedures on new assignments

Decisions often impact the team in which they reside and occasionally impact other teams

Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts
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