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Application Tech Support Practitioner

5-10 years

Coimbatore

Application Tech Support Practitioner

Accenture

posted 14d ago

Job Role Insights

Flexible timing

Job Description

Project Role :Application Tech Support Practitioner




Project Role Description :
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


Must have skills :EMC Storage Area Network (SAN) Administration



Good to have skills :
NA
Minimum



5 year(s) of experience is required



Educational Qualification :
15 years full time education


Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Roles & Responsibilities:
  • Expected to be an SME, collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure effective communication between the client and the system/application.
  • Analyze client issues and design appropriate resolutions.
  • Implement quality assurance measures for system/application performance.
  • Stay updated on product knowledge and industry trends.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in EMC Storage Area Network (SAN) Administration.
  • Strong understanding of storage area network architecture.
  • Experience in configuring and troubleshooting EMC SAN solutions.
  • Knowledge of data migration and disaster recovery processes.
  • Hands-on experience in SAN performance tuning.
    Additional Information:
  • The candidate should have a minimum of 5 years of experience in EMC Storage Area Network (SAN) Administration.
  • This position is based at our Coimbatore office.
  • A 15 years full-time education is required.

    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

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