Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner

Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.


Must have skills :IBM Db2



Good to have skills :NA
Minimum



5 year(s) of experience is required



Educational Qualification :15 years full time education


Summary:As an Application Tech Support Practitioner, you will act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world-class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Expand upon the provided project role description and add more description. Show creativity.
Roles & Responsibilities:

Expected to be an SME

Collaborate and manage the team to perform

Responsible for team decisions

Engage with multiple teams and contribute on key decisions

Provide solutions to problems for their immediate team and across multiple teams

Ensure effective communication with clients

Implement best practices for system maintenance

Conduct regular system audits
Professional & Technical Skills:

Must To Have Skills:Proficiency in IBM DB2

Strong understanding of database management systems

Experience in troubleshooting and resolving technical issues

Knowledge of SQL and database querying

Familiarity with system monitoring tools
Additional Information:

The candidate should have a minimum of 5 years of experience in IBM DB2

This position is based at our Hyderabad office

A 15 years full-time education is required


Qualifications

15 years full time education