S&C GN - T&O - Next Gen Comms - Consultant

Change Communications- Specialist


Join our team in Talent & Organization and find endless opportunities to solve the most pressing client needs and challenges, especially during the backdrop of a global pandemic as we adapt to the new norm.


Practice:Talent & Organization –
Change Management Comms Network
I
Areas of Work:
Learning Design and Development, Change Management, Change Communications, and
HR Transformation
| Level:Specialist 09|
Location:Gurugram, Bangalore, Mumbai, Pune, Hyderabad and Chennai |
Years of Exp:5-7 years


Explore an Exciting Career at Accenture

Are you someone who puts learner needs and experience at heart? Are you passionate about designing and delivering exceptional learning experiences? Do you enjoy problem solving? Does working in an innovation-driven, inclusive and collaborative environment spark your interest? Then, Accenture Strategy and Consulting is the right place for you to explore limitless possibilities.


The Practice- A Brief Sketch:

Aligned to the strategic priorities of our clients, we are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, we help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of our high-impact Talent & Organization / human potential team, you will help drive the following





YOUR ROLE
Although no two days at Accenture are the same, as a
Change Communications Specialist in our
T&O practice, a typical day might include:

Discovering stakeholders' challenges & expectations and define and execute a Communications strategy and plan to support business transformational change programs, in line with the Change approach and strategy.

Conducting stakeholder engagement sessions across various levels in the client organization to gain buy-in and explain transformation benefits

Co-creating solutions and conducting stakeholder meetings for comms need analysis

Creating and implementing robust communications strategies that prepare an organization to put new business processes into practice

Assisting clients in developing their change communications capability and becoming more agile businesses

Planning and executing end-to-end Communication Campaigns involving strategic design, content writing, creative media development and communications measurement

Strategizing and supporting Change Branding and Communications interventions for different stakeholder segments using multiple communication channels and platforms

Leveraging social and digital technologies in change management and communications - Developing and executing social and digital communication strategies, managing employee communities, curating content and narratives to engage diverse stakeholder groups

Guiding and working closely with a team of Graphic Designers to develop engaging communications for different media platforms

Applying and implementing Communications Analytics in day-to-day project work – measurement of campaigns using digital tools, apps etc.

Coaching and mentoring junior team members to develop next gen comms thought leadership assets etc.

Innovating and contributing to thought leadership in new areas like Social Listening, Cyber Security, Intelligent Automation etc.

Leading or contributing to practice-building efforts such as recruiting, training and capability development

Supporting a team of Solution Architects from various markets to help identify the right solution for comms for clients, within larger transformation opportunities

Working across a dynamic, international team where English is the common language

Collaborating with the best and brightest minds in the industry

Includes some travel for client projects etc.

 Qualifications 


BASIC QUALIFICATIONS


YOUR EXPERIENCE:Basic Qualifications

MBA (Optional/Good to have)

Masters Degree or Post Graduate Diploma in Advertising/Public Relations/Mass Communications from reputed institutes in India.

5 to 7 years of relevant communications experience in Internal Communications/Marketing Communications/Digital Communications/Corporate Communications/Public Relations/change management-related communications programs for leading global organizations.

Experience of working in Global consulting firms in
client facing comms and strategy roles

Ability to effectively manage senior stakeholders/clients in a multi-cultural and global environment

Experience of working in planning and executing complex communication interventions in a multicultural global environment:Change Comms Strategy & Initiatives, Engagement, Culture, Leadership Communication, Corporate Rebranding etc.

Should understand planning, executing and measuring social and digital media campaigns for internal (Yammer, JIVE, Salesforce etc.) and external (Facebook, Twitter, YouTube, Instagram) platforms

Should have worked closely with a team of Graphic Designers to create media/creatives for print, web, social and digital platforms

Ability to understand the business of any given enterprise and articulate the business value of recommendations/plans/strategies

Experience of working on ERP implementations, enterprise wide technology transformations, cloud-based implementations, Intelligent Automation implementations, Shared Service setups and Cyber Security education and awareness programs will be a bonus.

Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage

YOUR WINNING QUALITIES:

Excellent communication skills with strong written and verbal English.

Strategic mindset

Experience in internal/external communications with some exposure to Change/Transformation communications is a plus

Experience of Social and Digital communications

Natural leader; easily establishes relationships with clients and colleagues

Team Player; enjoys the intellectual stimulation of collaborating with colleagues around the world

Determined; appreciates a challenge and overcoming obstacles to achieve results

Digitally savvy; continuous learner

OUR COMMITMENT TO YOU- You will enjoy:

A transparent career path

A supportive culture that is serious about training, coaching and continuous learning

A global network where only state-of-the-art tools and technologies will do

A bighearted environment with opportunities to give back to our local communities

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.