Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Microsoft Windows Server Administration


Good to have skills :Reporting Analytics
Minimum
5 year(s) of experience is required


Educational Qualification :Any graduate

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues, collaborating with cross-functional teams, and ensuring the smooth functioning of applications and systems.
Roles & Responsibilities:

Expected to be an SME, collaborate and manage the team to perform.

Responsible for team decisions.

Engage with multiple teams and contribute on key decisions.

Provide solutions to problems for their immediate team and across multiple teams.

Troubleshoot and resolve technical issues related to applications and systems.

Collaborate with cross-functional teams to ensure the smooth functioning of critical business systems.

Identify and solve issues within multiple components of critical business systems.

Manage and prioritize support tickets to meet SLAs.

Proactively monitor and maintain the performance and availability of applications and systems.
Professional & Technical Skills:

Must To Have Skills:Proficiency in Microsoft Windows Server Administration.

Good To Have Skills:Experience with Reporting Analytics.

Strong understanding of server administration and troubleshooting.

Experience in managing and maintaining Microsoft Windows Server environments.

Knowledge of Active Directory, DNS, DHCP, and Group Policy.

Familiarity with virtualization technologies such as VMware or Hyper-V.

Experience in scripting languages such as PowerShell or VBScript.

Excellent problem-solving and analytical skills.
Additional Information:

The candidate should have a minimum of 5 years of experience in Microsoft Windows Server Administration.

This position is based at our Coimbatore office.

An Any graduate is required.

 Qualifications 
Any graduate