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Accenture

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3.9

based on 52.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

26144 Accenture Jobs

Payroll Operations Specialist

Accenture Solutions Pvt Ltd

3.9

based on 52.6k Reviews

7-11 years

₹ 8 - 13.5L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

Payroll Operations Specialist

Accenture

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Data Analysis Accounting Workday Hiring Payroll Change Management

+ 6 more

Job Description

Skill required: Payroll - Workday Payroll Accounting

Designation: Payroll Operations Specialist

Qualifications:Any Graduation

Years of Experience:7 to 11 years

What would you do?

Lead weekly payroll cycle for all employee groups

Hiring, onboarding and performance management activities of a payroll ream

Coordinate, mentor, train, and develop a payroll team while creating colleague engagement and change management programs, as well as facilitate cross functional partnership meetings

Lead all aspects of changes to payroll records

Address and identify root causes of customer issues

Analyze, identify, and recommend process improvements and system modifications to increase efficiencies

Communicate regularly with customers on issues management and year-end planning

Ensure compliance with government payroll legislation

Lead a team of colleagues who provide a large range of support to the business to assist with problem resolution or providing information. This role also oversees the data analysis and reporting team.

Applies subject matter expertise, root cause analysis, and business relationships to drive continuous improvement in contact center; leads new initiatives to improve metrics and reduce inquiries; and identifies trends and lead improvement initiatives

Lead operations for testing and rollout of new programs or practices; plans and leads project and support activities that respond to current and projected organizational needs; scopes projects, facilitates planning, establishes milestones, coordinates team efforts, improves resource utilization, and provides guidance; and monitors adherence to master plans and schedules, conducts risk analysis, produces management reports, and makes appropriate recommendations for problem resolutions and workarounds

Collaborate closely with internal & external business partners to drive improvements in systems, reporting tools, training materials, or any other tools required to improve the team.

Develops new control systems (i.e., observation, reports, dashboards) to allow for continual operational improvement

Plan and monitor the implementation of improvement initiatives.

What are we looking for?

Customer Communications

Customer Support Operations

Adaptable and flexible

Ability to perform under pressure

Agility for quick learning

Written and verbal communication

Consistent track record of influencing and driving business improvement decisions.

Experienced people leader and coach.

Ability to juggle multiple conflicting priorities and objectives, while adhering to strict timelines and maintaining a positive demeanor

Critical thinking ability, analytical mindset and professional judgement

Professionalism, integrity, and respect for confidentiality

Can work in a fast-paced work environment

Excellent communication skills & the ability to work at all levels of an organization

Canadian Payroll Experience is good to have

Payroll Planning and Distribution

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Qualifications
Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

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People are getting interviews at Accenture through

(based on 5.1k Accenture interviews)

Job Portal

Campus Placement

Company Website

Referral

Walkin

Recruitment Consultant

33%

18%

13%

12% candidates got the interview through other sources.

High Confidence

What people at Accenture are saying

4.3

Rating based on 12 Operations Specialist reviews

Anonymous · Banking Operations in Gurgaon/Gurugram

Likes

I have learnt alot of things while working in accenture

Dislikes

Their so called policy... they follow policy only when it comes to the agent but when it comes to management team there is no such policy followed by the company they just ignore

Read 12 reviews