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Accenture

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3.9

based on 52.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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30441 Accenture Jobs

Order To Cash Operations Specialist

Accenture Solutions Pvt Ltd

3.9

based on 52.4k Reviews

7-11 years

₹ 8 - 13.5L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

Order To Cash Operations Specialist

Accenture

posted 29d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Salesforce Medical Billing Order Management System Operations Management Client Relationship Management

+ 8 more

Job Description

Skill required: Order to Cash - Cash Application Processing

Designation: Order to Cash Operations Specialist

Qualifications:BBA/BCom/MCom

Years of Experience:7 to 11 years

What would you do?

Primary Responsible for activities assigned in OTC activity - Order Management, Billing, Collections, Cash Application (except Customer Master) and a Supervisor/SME for assigned tasks/teams.

Ensure the defined processed is followed and the accurate outcome is achieved as per Client Agreed processes and metric's/SLAs.

Team leads responsibility including People Management & Engagement.

Process & Other Control Management.

Stakeholder Managements.Client/Customer:

Ensure compliance with client's policies and procedures

Ensure timely communication to customers

Create adequate back-upsOptimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.

What are we looking for?

Order to Cash (OTC)

Cash Application

Adaptable and flexible

Problem-solving skills

Strong analytical skills

Written and verbal communication

Operational Excellence

Operations Management

Service Change Management

SLA (Service - Level Agreement) Management

Client Relationship Building and Development

Roles and Responsibilities:

In this role you are required to do analysis and solving of moderately complex problems

May create new solutions, leveraging and, where needed, adapting existing methods and procedures

The person would require understanding of the strategic direction set by senior management as it relates to team goals

Primary upward interaction is with direct supervisor

May interact with peers and/or management levels at a client and/or within Accenture

Guidance would be provided when determining methods and procedures on new assignments

Decisions made by you will often impact the team in which they reside

Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture

Please note that this role may require you to work in rotational shifts

Qualifications
BBA,BCom,MCom

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

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People are getting interviews at Accenture through

(based on 5.1k Accenture interviews)

Job Portal

Campus Placement

Company Website

Referral

Walkin

Recruitment Consultant

33%

18%

13%

12% candidates got the interview through other sources.

High Confidence

What people at Accenture are saying

4.3

Rating based on 12 Operations Specialist reviews

Anonymous · Banking Operations in Gurgaon/Gurugram

Likes

I have learnt alot of things while working in accenture

Dislikes

Their so called policy... they follow policy only when it comes to the agent but when it comes to management team there is no such policy followed by the company they just ignore

Read 12 reviews

Operations Specialist salary at Accenture

reported by 113 employees with 5-17 years exp.

₹4.7 L/yr - ₹18 L/yr

82% more than the average Operations Specialist Salary in India

View more details

What Accenture employees are saying about work life

based on 52.4k employees

66%

85%

68%

76%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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