Infrastructure Architect

Project Role :Infrastructure Architect


Project Role Description :Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures.
Must have skills :Microsoft Teams Infrastructure

Good to have skills :NA
Minimum 5 year(s) of experience is required

Educational Qualification :BE BSc or equivalent
Summary:As the Team Leader for Microsoft Teams, candidate will play a pivotal role in leading a team of associates and junior resources tasked with managing and optimizing Microsoft Teams platform, with a specific focus on integrating enterprise voice capabilities. candidate will provide technical leadership and guidance to ensure the successful adoption and utilization of Microsoft Teams across organizations.
Roles & Responsibilities:

Assist in the design, implementation, and administration of Microsoft Teams, including configuration of channels, chat, meetings, and collaboration features.

Support the integration of enterprise voice capabilities into Microsoft Teams, including configuration of Direct Routing, calling plans, voice routing policies, and emergency services.

Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal uptime and performance of Microsoft Teams services.

Assist in implementing and managing security measures, such as data loss prevention (DLP), to safeguard sensitive information shared within Microsoft Teams.

Develop and maintain documentation, policies, and procedures related to Microsoft Teams administration and usage.

Stay updated with industry trends, best practices, and new features of Microsoft Teams to support continuous improvement efforts.

Provide technical support and guidance to end-users, including responding to inquiries and resolving issues related to Microsoft Teams.

Participate in training sessions and workshops to enhance knowledge and skills related to Microsoft Teams administration. Professional & Technical Skills:

8-9 years of experience in managing and administering Microsoft Teams in an enterprise environment.

Strong understanding of enterprise voice concepts and technologies, including Session Initiation Protocol (SIP), VoIP, and PSTN connectivity.

Experience with configuring Direct Routing, calling plans, voice routing policies, and emergency services in Microsoft Teams.

Administration and configuration of Microsoft Teams, including channels, chat, meetings, and collaboration features.

Support the onboarding and offboarding of users within Microsoft Teams, including managing user accounts, permissions, and access controls.

Implementation and configuration of Microsoft Teams governance policies, compliance features, and security controls.

Monitor system performance, troubleshoot issues, and provide technical support to end-users, including resolving escalated issues and troubleshooting technical problems.

Collaborate with IT teams to integrate Microsoft Teams with other systems and applications, such as Exchange Online, SharePoint Online, and third-party collaboration tools.

Stay updated with industry trends, best practices, and new features of Microsoft Teams, evaluating their potential impact and contributing ideas for optimization.

Participate in training sessions and workshops to enhance knowledge and skills related to Microsoft Teams administration and collaboration technologies.

Development and maintenance of documentation, policies, and procedures related to Microsoft Teams administration and usage. Additional Information:

The candidate should have a minimum of 8-9 years of experience in managing and administering Microsoft Teams in an enterprise environment.

May need to work based on local time of the clients.QualificationsBE BSc or equivalent