Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner


Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.

Must have skills :Oracle Weblogic Application Server Administration


Good to have skills :NA
Minimum

5 year(s) of experience is required


Educational Qualification :15 years full time education
Must have skills :-

Overall 8 years of experience with a minimum of 6 years of relevant experience

Oracle Weblogic Administration L3

OHS Administration L3
Good to have skills :-

Apache Administration

IBM Websphere MQ Administration L3

IIS AdministrationTechnical Requirements :-

Strong experience in Oracle WebLogic Server installation, configuration, administration, and troubleshooting.

Expertise in WebLogic clustering, load balancing, and failover configurations.

Experience with WebLogic security configurations (SSL, LDAP, SSO, etc.)

Familiarity with WebLogic tools like WLST (WebLogic Scripting Tool), WLDF (WebLogic Diagnostic Framework), and Oracle Enterprise Manager.

Knowledge of Java, J2EE, and Java EE applications in WebLogic environments.

Experience in managing WebLogic on Linux/Unix environments.

Analyze and optimize WebLogic server performance through various tools (JVM tuning, heap management, thread management, garbage collection, etc.)

Identify performance bottlenecks and recommend improvements.

Configure and manage WebLogic security policies, roles, and permissions.

Implement and manage SSL certificates, encryption, and other security protocols.

Ensure compliance with security best practices and organizational policies.

Investigate and resolve complex WebLogic-related incidents and application issues.

Work with development teams to troubleshoot issues related to WebLogic, application deployments, and server configurations.

Utilize WebLogic logs (server, domain, and application logs) and diagnostic tools to identify root causes of issues.

Collaborate with development and operations teams to deploy Java-based applications (EAR, WAR) on WebLogic servers.

Assist in migrating applications to newer WebLogic versions or between different environments.

Design and implement backup and recovery strategies for WebLogic domains, configurations, and application data.

Write and maintain scripts (Bash, Python, WLST) to automate common administrative tasks such as deployments, monitoring, and configuration management.

Assist with the automation of WebLogic management using Oracle Enterprise Manager, Ansible, or other configuration management tools.

Familiarity with deployment tools (e.g., Jenkins, Maven) and version control systems (e.g., Git). Professional experience requirements :-

Proven success in contributing to a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment

Desire to work in an information systems environment

Excellent leadership, communication (written and oral) and interpersonal skills

Willingness to work in a 24 * 7 Environment on rotational shifts

Must adhere to Protocols laid by Project and Organization.Key Responsibilities :-

Drives automation initiatives for Middleware Installation, configuration and Administration.

Develops business cases to justify strategic investment in systems architecture, including analysis of future growth and cost reduction opportunities.

Provides technical engineering and design review for new Middleware platforms, applications, infrastructure.

Identifies and reports Key Performance Indicators, focusing on capacity planning and performance analysis.

Provision, maintain and provide Middleware support in a heterogeneous platform environment.

Manage environment for Middleware servers, security compliance, monitoring, performance tuning analysis.

Provide support for troubleshooting and problem resolution related to Middleware technologies.

Document administration processes/procedures to ensure optimal levels of support.

Research, analyze, and recommend changes required for system growth by utilizing industry standard monitoring and research tools.

Implements policies, procedures, and technologies and follows established security standards.

Cross-functional collaboration to ensure availability, reliability, and scalability of servers to meet business demands.


Qualifications
15 years full time education