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Accenture

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3.9

based on 52.6k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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25258 Accenture Jobs

Client Visit Experience Senior Analyst

Accenture Solutions Pvt Ltd

3.9

based on 52.6k Reviews

5-8 years

₹ 3 - 21L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

Client Visit Experience Senior Analyst

Accenture

posted 11d ago

Job Role Insights

Flexible timing

Key skills for the job

Content Writing Digital Marketing Salesforce Counselling Business Development Retail Sales

+ 6 more

Job Description

Skill required: NA - Client Meetings

Designation: Client Visit Experience Senior Analyst

Qualifications:BCom

Years of Experience:5 to 8 years

Language - Ability:English - Advanced

What would you do? Accenture Operations Solution Innovation is responsible for solution configuration of client requirements and integration with sales to promote growth. We ensure a simplified solutioning process to reduce solution turnaround time, industrialize our ability to respond to RFPs and support sales opportunities.The Global Site Visit Lead drives the overall site visit strategy globally and oversees the smooth functioning of the Client Visit Management activities across geographies. S/he keeps a watchful eye on the program budget/Recoveries and also approves/ ratifies any exception/ waiver requests in consensus with the relevant Solution Innovation MDs & delivery Leadership. S/he may get involved in certain high profile or complex visits where the stakeholders are critical or the deal size is very large in terms of TCV. S/he is also responsible for bringing more centers under the ambit of the Global Site Visits ProgramThe Global Site Visit Lead drives the overall site visit strategy globally and oversees the smooth functioning of the Client Visit Management activities across geographies. S/he keeps a watchful eye on the program budget/Recoveries and also approves/ ratifies any exception/ waiver requests in consensus with the relevant Solution Innovation MDs & delivery Leadership. S/he may get involved in certain high profile or complex visits where the stakeholders are critical or the deal size is very large in terms of TCV. S/he is also responsible for bringing more centers under the ambit of the Global Site Visits Program

What are we looking for?

Working with Microsoft products

Excellent US, British or Australian business writing

Communication, written, verbal and presentation

Organization skills

Project and program management

SharePoint organization and use

Infrastructure/ BP Service offerings

Influence

Issue escalation and resolution

Relationship selling

Service delivery organization

Problem solving

Critical thinking

Logistics management, i.e. transportation, accommodation, meals, entertainment, meeting

Remain calm and clearheaded under pressure

Roles and Responsibilities:

Ensure end to end logistics for internal and external visitors is being taken care of during client visits

Drive the overall client visit experience and ensure compliance by all the site visit coordinators.

Ensure that prep calls, dry runs and dress rehearsals are scheduled for all visits, without exception

Use SLFD and SWB to track requests and ongoing activities to provide periodic management updates

Oversee provision of a Welcome Package to client teams for use with prospective clients

Guide the team to resolve real-time logistical issues and handle escalations, if any

Run the PMO to report overall teams performance and to maintain logistical data in a central location

Approve Procurement Invoices on ARIBA

Foster team building activities and manage attrition to a minimum

Drive periodic calls with the global team to cascade information and share best practices

Adopt and drive opportunities to digitize the client visit experience through use of mobile/ tablet apps

Have meaningful conversations with the direct reports and seek periodic feedback for own performance

Engage with key stakeholders to ensure seamless conduct of the visit management function globally

Dive Strategic thinking on visit agenda working with delivery center leadership and ensure visit agenda meets the visit purpose

Qualifications
BCom

Employment Type: Full Time, Permanent

Read full job description