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30402 Accenture Jobs

Operations Engineer

2-6 years

Bangalore / Bengaluru

1 vacancy

Operations Engineer

Accenture

posted 10d ago

Job Description


Project Role :
Operations Engineer


Project Role Description :
Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills :Cloud Contact Center Operations

Good to have skills :
NA
Minimum 2 year(s) of experience is required

Educational Qualification :
BE
Summary:As an Operations Engineer for Cloud Contact Center Operations, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve ensuring the smooth functioning of the cloud contact center operations and providing support to the team as required.
Roles & Responsibilities:
  • Provide support for the cloud contact center operations and ensure the smooth functioning of the systems and services.
  • Manage delivery for production systems and services based on operational requirements and service agreement.
  • Collaborate with cross-functional teams to ensure timely resolution of issues and incidents.
  • Maintain documentation and knowledge base for the cloud contact center operations. Professional & Technical Skills:
  • Must To Have Skills:Experience in Cloud Contact Center Operations.
  • Good To Have Skills:Knowledge of Cloud Computing, Networking, and Security.
  • Strong understanding of ITIL processes and incident management.
  • Experience in managing and troubleshooting cloud-based systems and services.
  • Experience in scripting and automation using tools like Python, PowerShell, or Bash. Additional Information:
  • The candidate should have a minimum of 2 years of experience in Cloud Contact Center Operations.
  • The ideal candidate will possess a strong educational background in Computer Science, Information Technology, or a related field, along with a proven track record of delivering impactful solutions..QualificationsBE

  • Employment Type: Full Time, Permanent

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    What people at Accenture are saying

    4.0
     Rating based on 1 Operations Engineer review

    Likes

    1))Team Support is good. 2)Nice working environment and always a scope to learn new things everyday. 3)Work-life balance is well.

    Dislikes

    There is no such dislikes.

    Read 1 review

    Operations Engineer salary at Accenture

    reported by 11 employees with 1-8 years exp.
    ₹5.8 L/yr - ₹15.7 L/yr
    69% more than the average Operations Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.5k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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    Bengaluru Office
    71, Cunningham Road, BengaluruBengaluru, India, Bengaluru
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