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Application Support Engineer

2-7 years

Pune

Application Support Engineer

Accenture

posted 15d ago

Job Role Insights

Flexible timing

Job Description




Project Role :
Application Support Engineer


Project Role Description :
Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills :Microsoft Dynamics CRM Technical


Good to have skills :
NA
Minimum

2 year(s) of experience is required


Educational Qualification :
15 years full time education

Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the software and resolving any technical problems that may arise.
Roles & Responsibilities:
  • Expected to perform independently and become an SME.
  • Required active participation/contribution in team discussions.
  • Contribute in providing solutions to work related problems.
  • Collaborate with cross-functional teams to troubleshoot and resolve software issues.
  • Analyze system logs and identify potential issues or trends.
  • Investigate and diagnose software problems, providing timely resolutions.
  • Develop and maintain technical documentation for troubleshooting and knowledge sharing.
  • Participate in the design and implementation of software enhancements and updates.
    Professional & Technical Skills:
  • Must To Have Skills:Proficiency in Microsoft Dynamics CRM Technical.
  • Good To Have Skills:Experience with CRM customization and configuration.
  • Strong understanding of software development principles and methodologies.
  • Experience in troubleshooting and resolving software issues.
  • Knowledge of SQL and database management.
  • Familiarity with web technologies such as HTML, CSS, and JavaScript.
    Additional Information:
  • The candidate should have a minimum of 2 years of experience in Microsoft Dynamics CRM Technical.
  • This position is based at our Hyderabad office.
  • A 15 years full time education is required.


    Qualifications

    15 years full time education

  • Employment Type: Full Time, Permanent

    Read full job description

    Accenture Interview Questions & Tips

    Prepare for Accenture Application Support Engineer roles with real interview advice

    What people at Accenture are saying

    3.9
     Rating based on 39 Application Support Engineer reviews

    Likes

    Hybrid culture Good team Can get leaves when needed Salary on time. Internet reimbursement. Cab facility

    • Job security - Good
      +1 more
    Dislikes

    Low pay below industry average. Single digit or no hikes Very slow promotion if not in development Get stuck in highly Specialised tech stack, very difficult and time consuming to try new things

    • Salary - Bad
      +2 more
    Read 39 Application Support Engineer reviews

    Application Support Engineer salary at Accenture

    reported by 322 employees
    ₹2 L/yr - ₹8.5 L/yr
    14% less than the average Application Support Engineer Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 53.7k employees
    65%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
    View more benefits

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