Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP PO/PI & APIs Development
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 Years of Education

Summary:
As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with SAP PO/PI & APIs Development and providing dynamic support to ensure smooth functioning of the systems.

Roles & Responsibilities:
- Provide technical support for SAP PO/PI & APIs Development, ensuring timely resolution of issues.
- Collaborate with cross-functional teams to identify and troubleshoot issues within multiple components of critical business systems.
- Develop and maintain technical documentation, including standard operating procedures and knowledge base articles.
- Participate in incident management and problem management processes, ensuring timely resolution of issues and effective communication with stakeholders.
- Contribute to continuous improvement initiatives, including automation and process optimization, to enhance the efficiency and effectiveness of support services.

Professional & Technical Skills:
- Must To Have Skills: Strong experience in SAP PO/PI & APIs Development.
- Good To Have Skills: Knowledge of cloud technologies such as AWS or Azure.
- Experience in incident management and problem management processes.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, dynamic environment.

Additional Information:
- The candidate should have a minimum of 5 years of experience in SAP PO/PI & APIs Development.
- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
- This position is based at our Bengaluru office.
Qualification
15 Years of Education