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Accenture
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19186 Accenture Jobs
Customer Contact Comms Associate
1-3 years
₹ 1.7 - 8.5L/yr (AmbitionBox estimate)
Mumbai
Customer Contact Comms Associate
Accenture
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Skill required: Customer Operations - Voice - Service Desk Voice Support
Designation: Customer Contact Comms Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
Language - Ability:English(International) - Proficient
What would you do?
Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Customer Operations - Voice - Help desk role - ticket resolution The role is aligned to our Service Desk Voice Support team which is responsible for performing day to day operations while maintaining SLAs & solving queries related to disputes while coordinating with customers. The team reviews service requests based on the predefined scope of support, records, diagnoses, and troubleshoots customer raised incidents. They also manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions.
What are we looking for?
Voice knowledge for HR Operations English language
Roles and Responsibilities:
Qualifications
Any Graduation
Employment Type: Full Time, Permanent
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What people at Accenture are saying
Rating based on 597 Associate
reviews
Anonymous · Production, Manufacturing & Engineering
in Bangalore / Bengaluru
Accenture is the worst corporation in the world, with no raises and everything being a lie; they will promise you but will not deliver, yet we may expect at least 2 to 3%, which they will not do... In my experience, HR is the worse; they will not follow through on anything once they mention benefits, but HR also lies at Accenture. Pl..Read More
No salary and every committement is fake.. As a Accenture ian don't join this company pls wait and get any other Good job
- Salary - Bad
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