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25258 Accenture Jobs

Application Tech Support Practitioner

12-17 years

Bangalore / Bengaluru

1 vacancy

Application Tech Support Practitioner

Accenture

posted 16d ago

Job Description



Project Role :
 Application Tech Support Practitioner



Project Role Description :
 Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills : Program Project Management


Good to have skills :
 Business Requirements Analysis
Minimum
12  year(s) of experience is required


Educational Qualification :
 Graduate

Summary :As an Application Tech Support Practitioner, you will be responsible for acting as the interface between the client and the system or application. Your typical day will involve using your exceptional communication skills to keep our world-class systems running and designing resolutions based on deep product knowledge.
Roles & Responsibilities:A Service Lead is the leader and champion of team members and solutions affiliated with a service line in S&I. This role supports the Product Manager and supervises a team of individuals with the objective of delivering value and security through I&AM programs and operational responsibilities in an inclusive and collaborative environment. A key aspect of this role is security delivery which requires a comprehensive understanding of the services, security controls, customer expectations and talent management.
Professional & Technical Skills:He /She plays a critical role in defining the product vision, prioritizing features, and communicating with stakeholders. Responsible for prioritizing features and defining user stories, ensuring that the development team focuses on delivering the most valuable functionality.
  • Must To Have Skills:Expertise in program project management.
  • Good To Have Skills:Business requirements analysis.
  • Strong understanding of system and application support and maintenance.
  • Excellent communication and interpersonal skills.
  • Ability to accurately define client issues and design resolutions based on deep product knowledge.
    Additional Information:
  • The candidate should have a minimum of 12 years of experience in program project management.
  • The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions.
  • This position is based at our Bengaluru office.
    Qualifications 
    Graduate

  • Employment Type: Full Time, Permanent

    Read full job description

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