Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :IBM z/OS

Good to have skills :Mainframe DevOps
Minimum 7.5 year(s) of experience is required

Educational Qualification : Bachelor of Computer Engineering Science
Bachelor of Science IT specialization

Role:Mainframe System Admin



Project Role Description:Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Key Responsibilities:

Troubleshoot install/upgrade issues

Collaborate with other admin teams to keep system integrity

Ability to work with ZFS/HFS

Participate in BCP/DR exercises

5 Coordinate with application and infrastructure teams

6 Ability to debug software issues using system dumps and problem analysis tools

7 Support system maintenances like IPL, POR, H/W upgrades


Technical Experience:

Must have Skills:IBM Z/OS Operating Systems

Good to Have Skills:Mainframe DevOps.

Knowledge of z/OS functions, high level knowledge of architecture and hardware

Thorough knowledge of all tools and technologies used in Mainframe Storage

Thorough knowledge of using JCL, IBM ISV Utilities used for Storage management

Knowledge of SMP/E and software installation

Overall knowledge of other support areas like Database, Middleware, Communication and
Network.

Expertise to work with system admin tools - RACF, SMF, DFDSS

Experience to Install/upgrade IBM/ISV products Ex

Good communication skills


Additional Information:

Educational Qualification:Bachelor of Computer Engineering/Science, Bachelor of Science + IT
specialization