Application Tech Support Practitioner

Project Role :Application Tech Support Practitioner



Project Role Description :Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.

Must have skills :Microsoft Active Directory


Good to have skills :NA
Minimum

7.5 year(s) of experience is required


Educational Qualification :Proactive Tagging

Summary:As an Application Tech Support Practitioner, you will be responsible for providing ongoing support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve accurately defining client issues and designing effective solutions based on your deep product knowledge of Microsoft Active Directory.
Roles & Responsibilities:

Provide ongoing support to clients, acting as the interface between the client and the system or application.

Use exceptional communication skills to accurately define client issues and interpret and design effective solutions.

Maintain a deep product knowledge of Microsoft Active Directory to ensure the smooth functioning of systems and applications.

Collaborate with cross-functional teams to resolve complex technical issues and ensure client satisfaction.
Professional & Technical Skills:

Must To Have Skills:Expertise in Microsoft Active Directory.

Good To Have Skills:Knowledge of cloud technologies such as Azure or AWS.

Strong understanding of IT operations and support processes.

Experience in troubleshooting and resolving technical issues.

Excellent communication and interpersonal skills.
Additional Information:

The candidate should have a minimum of 7.5 years of experience in Microsoft Active Directory.

The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering exceptional technical support.

This position is based at our Bengaluru office.

 
Qualifications 

Proactive Tagging