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Accenture

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3.9

based on 52.5k Reviews

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30402 Accenture Jobs

Service Delivery Ops Lead Senior Manager

Accenture Solutions Pvt Ltd

 · 

3.9

 based on 52.5k Reviews

12-20 years

Bangalore / Bengaluru

Service Delivery Ops Lead Senior Manager

Accenture

posted 14d ago

Job Role Insights

Flexible timing

Key skills for the job

Recruitment Business Administration Payroll Training Vendor Management Service Delivery Management

+ 6 more

Job Description




Skill required: Talent & HR - Compensation Administration Process Design


Designation: Service Delivery Ops Lead Senior Manager


Qualifications:Any Graduation,Master of Business Administration


Years of Experience:12 to 20 years

Language - Ability:English - Intermediate


What would you do?
  • Lead large payroll operations for our clients across different geographies with global footprint and multiple payroll systems
  • Design and implement payroll processes, controls, and delivery plan across countries in scope.
  • Drive compliance in the payroll area with respect to regulatory requirements of the countries in scope
  • Working on different payroll systems and vendors that provide in-country payroll services globally.
  • Understand year-end requirements – prepare, plan and execute year-end requirements of each country in scope
  • Talent & HR Thought leaders and deep domain specialists in Payroll. Provide Best in class industry/functional view, support existing engagements, diagnostic, due diligence, client co-design workshops, transformation engagement, drive existing client portfolios into the New
  • Provide Subject Matter Expertise to existing Payroll delivery teams to improve operations. This involves partnering with multiple teams including technology, business excellence, analytics, solution architecture, and others.
  • Leverage in-depth understanding of the Accenture Operations standard processes and processes in place across the broad delivery network to develop and improve the way we deliver Payroll services to our clients.
  • Self-manage and work independently and in teams to achieve team and personal deliverables
  • Will need to participate in shared team initiatives, activities, and programs to define and drive overall Payroll strategy The Compensation Administration Process Design team is focused on designing processes for performing salary adjustments, providing bonuses/incentives, maintaining salary and job tables, and managing employee stock purchase plan.


    What are we looking for?
  • You must be a Domain expert in Talent & HR Talent with deep focus on Payroll
  • You must have hands on experience and have delivered large scale End to End Payroll Transformation/delivery
  • You must be well versed with Global payroll processes, rules, year-end activities, compliance, systems and various payroll platforms in play.
  • You excel in developing strong client relationships, drive client dialogue both at GPO and at CHRO level, and in shaping and delivering value-led payroll projects.
  • You are a solid team player who thrives when working in a fast-paced, high energy and project-oriented environment and accustomed to driving outcomes in matrixed organization structures.
  • You have excellent leadership and communication skills with extensive experience in managing a high-performance team and delivering large scale Transformation project.
  • You are an action and results-oriented, self-driven person with a high energy level, analytical and structured, quality focused and adaptable.
  • You are flexible and capable of some travel.
  • You can do process diagnostics, blueprinting and are savvy with PowerPoint and Excel
  • Bachelor's degree (preferred Business-related fields)
  • Minimum of 12+ years of experience in payroll (Global payroll - Asia, US, Latam and Europe, focused on payroll processing, year-end processing, regulatory compliance, Tax and Garnishments)

    Roles and Responsibilities:
  • Lead large payroll operations for our clients across different geographies with global footprint and multiple payroll systems
  • Design and implement payroll processes, controls, and delivery plan across countries in scope.
  • Drive compliance in the payroll area with respect to regulatory requirements of the countries in scope
  • Working on different payroll systems and vendors that provide in-country payroll services globally.
  • Understand year-end requirements – prepare, plan and execute year-end requirements of each country in scope
  • Talent & HR Thought leaders and deep domain specialists in Payroll. Provide Best in class industry/functional view, support existing engagements, diagnostic, due diligence, client co-design workshops, transformation engagement, drive existing client portfolios into the New
  • Provide Subject Matter Expertise to existing Payroll delivery teams to improve operations. This involves partnering with multiple teams including technology, business excellence, analytics, solution architecture, and others.
  • Leverage in-depth understanding of the Accenture Operations standard processes and processes in place across the broad delivery network to develop and improve the way we deliver Payroll services to our clients.
  • Self-manage and work independently and in teams to achieve team and personal deliverables
  • Will need to participate in shared team initiatives, activities, and programs to define and drive overall Payroll strategy
    Qualifications
    Any Graduation,Master of Business Administration

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Lead Operator roles with real interview advice

    People are getting interviews at Accenture through

    (based on 5.1k Accenture interviews)
    Job Portal
    Campus Placement
    Company Website
    Referral
    Walkin
    Recruitment Consultant
    33%
    18%
    18%
    13%
    4%
    2%
    12% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at Accenture are saying

    3.5
     Rating based on 2 Lead Operator reviews

    Likes

    Learning and career growth opportunity

    Dislikes

    Operation hierarchy

    Read 2 reviews

    Lead Operator salary at Accenture

    reported by 66 employees with 8-15 years exp.
    ₹6.8 L/yr - ₹17 L/yr
    38% more than the average Lead Operator Salary in India
    View more details

    What Accenture employees are saying about work life

    based on 52.5k employees
    66%
    85%
    68%
    76%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    Accenture Benefits

    Free Transport
    Cafeteria
    Work From Home
    Gymnasium
    Health Insurance
    Soft Skill Training +6 more
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