Infra Tech Support Practitioner

Project Role :Infra Tech Support Practitioner




Project Role Description :Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting.


Must have skills :Network Engineering Planning and Deployment Solution



Good to have skills :Network Security Implementation
Minimum



3 year(s) of experience is required



Educational Qualification :15 years full time education

Technical SkillsCisco & Juniper Switching & Aruba Wireless Must have:Experience of Data Networking, both in a design and support environment, Hands-on experience in troubleshooting various models of Cisco IOS Switches, Juniper Switches, Juniper Mist, Aruba wireless technology and experience on Cisco router platforms will be added advantage.Must to have:

Expert hands on knowledge in enterprise-level switching & networking like knowledge in TCP/IP, Switching & Routing Protocols.

Comprehensive understanding of Layer-2 & Layer-3 protocols.

Hands-on experience of LAN switching technologies:STP, Trunking, Etherchannel etc.

Good understanding of high availability fundamentals like (HSRP and VRRP),

Knowledge of RBAC, dot1x authentication

Knowledge on Switch Stacking

Wireless Technologies – Both deployment & Operational support in a large environment on Aruba wireless controllers and AP's, Aruba mobility master, Aruba Airwave.

Multivendor Experience – Juniper, Aruba, Cisco , Riverbed

Experience in CoS, QoS, WRED and related quality of service parameters,

Proven successful delivery of high-quality, cost-effective infrastructure services in a complex, high-availability environment.

Knowledge on Cisco switching ( Cisco 9000, 3850, 2960, Nexus 9000 switches)

Knowledge on Juniper Ex series switches ( Ex4300, Ex2200, Ex2300, Ex 4500, Ex5100,Ex9000) & Juniper Mist

Knowledge on Aruba Wireless controllers (7010,7020, AP 225, AP335, AP 535) , Aruba ClearPass and Aruba Airwave

Knowledge on routing technologies with BGP, OSP, MPLS, Cloud WAN, IPsec, Qos

Knowledge of Automation technologies like Python, Jason, Django Good to Have

Knowledge of BGP, OSPF and IP protocols in an MPLS Environment.

WAN Acceleration – Both deployment & Operational support in a large environment

Knowledge of VPN technologies and IPSec and GRE. Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP etc.

Proven ability to plan and execute complex workload in a pressurized, dynamic environment on time.

Knowledge of other manufacturer's networking products – Aruba/Juniper/Fortinet.

Knowledge of cabling media, industry standards and associated interfaces.

Experience of working with Vendors at an OLA



Qualifications

15 years full time education