Application Support Engineer

Project Role :Application Support Engineer


Project Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills :AWS Redshift

Good to have skills :NA
Minimum 2 year(s) of experience is required

Educational Qualification :15 years full time education
Summary:As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Your typical day will involve troubleshooting and resolving application issues, collaborating with cross-functional teams, and contributing to the improvement of system performance and stability.
Roles & Responsibilities:

Expected to perform independently and become an SME.

Required active participation/contribution in team discussions.

Contribute in providing solutions to work-related problems.

Troubleshoot and resolve application issues reported by end-users.

Collaborate with cross-functional teams to investigate and resolve complex technical problems.

Provide technical support and guidance to end-users, ensuring timely resolution of issues.

Contribute to the improvement of system performance and stability.

Document and maintain knowledge base articles for issue resolution and troubleshooting guides. Professional & Technical Skills:

Must To Have Skills:Proficiency in AWS Redshift.

Good To Have Skills:Experience with Database Management.

Strong understanding of statistical analysis and machine learning algorithms.

Experience with data visualization tools such as Tableau or Power BI.

Hands-on implementing various machine learning algorithms such as linear regression, logistic regression, decision trees, and clustering algorithms.

Solid grasp of data munging techniques, including data cleaning, transformation, and normalization to ensure data quality and integrity. Additional Information:

The candidate should have a minimum of 2 years of experience in AWS Redshift.

This position is based at our Indore office.

A Bachelor's degree in computer science, information technology, or a related field is required.Qualifications15 years full time education