Service Delivery Ops Associate Manager

Skill required: IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects

Designation: Service Delivery Ops Associate Manager

Qualifications:Any Graduation

Years of Experience:10 to 14 years

What would you do?

Collaborate with the procurement team to understand the project requirements, schedules, and critical milestones for material and equipment delivery.

Liaise with suppliers to obtain accurate and up-to-date information on the status of orders, including manufacturing progress, inspections, and delivery schedules.

Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers' organizations and potentially further escalating within the client organization

Monitor and track the overall progress of orders and all relevant aspects, ensuring adherence to specified timelines and identifying potential delays or issues.

Act proactively to assure identification and proper advance planning for all oversize/overweight/dangerous goods shipment.Investment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections).

What are we looking for?

Collaborate with the procurement team to understand the project requirements, schedules, and critical milestones for material and equipment delivery.

Liaise with suppliers to obtain accurate and up-to-date information on the status of orders, including manufacturing progress, inspections, and delivery schedules.

Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers' organizations and potentially further escalating within the client organization

Monitor and track the overall progress of orders and all relevant aspects, ensuring adherence to specified timelines and identifying potential delays or issues.

Act proactively to assure identification and proper advance planning for all oversize/overweight/dangerous goods shipment.

Coordinate an onshore/offshore team of expeditors to ensure the smooth and correct execution of services in compliance with Clients' requirement and contractual obligations.

Communicate regularly with suppliers to address any challenges, expedite critical items, and provide updates to the procurement team.

Coordinate with Client's logistic team and logistics providers to arrange transportationBachelor s degree in Engineering, Logistics, Supply Chain Management, Business Administration, or a related field.

Experience (6+ years) in expediting, shipping, logistics coordination, or a similar role, preferably within the Oil & Gas industry or EPC contractors.

Knowledge of shipping and logistics processes, including transportation coordination, customs clearance, and documentation requirements.

Familiarity with shipping terms and Incoterms, such as FCA, FOB, CIF, AGWWP, Low bed trailer, LCL, Groupage, etc.

Familiarity with main requirements of oversize/overweight/dangerous cargos

Understanding of procurement principles and practices within the Oil & Gas industry is preferable.

Proficiency in using MS Office Suite (Excel, Word, PowerPoint) and other relevant software or tools for expediting and shipping coordination.

Strong attention to detail and organizational skills to manage multiple expediting and shipping activities simultaneously.

Excellent communication and interpersonal skills to collaborate effectively with suppliers, logistics providers, and internal stakeholders.

Problem-solving abilities to identify and address potential delays, bottlenecks

Roles and Responsibilities:

Collaborate with the procurement team to understand the project requirements, schedules, & critical milestones for material & equipment delivery.Liaise with suppliers to obtain accurate & up-to-date information on the status of orders, including manufacturing progress, inspections, & delivery schedules.Act as a first escalation point to address suppliers issues identifying potential solutions, routing enquires to the right level within the suppliers' organizations & potentially further escalating within the client organization Monitor & track the overall progress of orders & all relevant aspects, ensuring adherence to specified timelines & identifying potential delays or issues.Act proactively to assure identification & proper advance planning for all oversize/overweight/dangerous goods shipment.Coordinate an onshore/offshore team of expeditors to ensure the smooth & correct execution of services in compliance with Clients' requirement & contractual obligations.Communicate regularly with suppliers to address any challenges, expedite critical items, & provide updates to the procurement team.Coordinate with Client's logistic team & logistics providers to arrange transportation, shipping, & delivery of procured items, ensuring compliance with project timelines & requirements.Verify shipping documentation, including invoices, packing lists, shipping instructions, & customs clearance documentation, to ensure accuracy & completeness.Support Logistic team & Logistic operators while dealing with customs brokers to facilitate the smooth clearance of goods through customs & manage any related documentation or regulatory requirements.Maintain organized & up-to-date records of expediting & shipping activities, including order status, shipping documentation, & correspondence with suppliers & logistics providers.Provide regular updates on the status of expediting & shipping activities to the procurement team & project stakeholders.Collaborate closely with the procurement team to resolve any issues or discrepancies related to deliveries, invoicing, or quality concerns.Identify & communicate potential risks or bottlenecks in the expediting & shipping process, proposing mitigation strategies to ensure timely & efficient delivery.Stay updated on industry best practices, regulations, & compliance requirements related to shipping & logistics in the Oil & Gas sector.
 
Qualifications 
Any Graduation