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29 Accel Frontline Jobs

IT Service Delivery Manager - Chennai

10-20 years

₹ 12 - 15L/yr

Chennai

1 vacancy

IT Service Delivery Manager - Chennai

Accel Frontline

posted 13hr ago

Job Description



  1. Ability to manage end-to-end Service delivery of multiple IT Infrastructure contracts.
  2. Develop and implement daily operations plans such as to manage tickets, SLA of the
    contract.
  3. Evaluate upcoming mini projects and plan and forecast expected resource needs.
  4. Implement policies and standard operating procedures for continuous improvement.
  5. Drive operational improvements which resulted in savings and improved profit margins.
  6. Managed team, overseeing regional hiring, training, and professional
    growth of employees.
  7. Should have ITIL process experience.
  8. Prepare Report and Conduct regular reviews with respect to SLA for all the projects.
  9. Location : Chennai

Expected Qualification:


  1. Any Degree with 10 -15 years experience.
  2. Excellent Oral and Written communication skills.
  3. Ability to persuade
  4. Only Male candidates preferred.
  5. Immediate joiners preferred / 1month notice period
  6. Interested candidates please share profiles to naveenkumar.t@inspirisys.com / whats App to 9600894014

Employment Type: Full Time, Permanent

Read full job description

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What people at Accel Frontline are saying

5.0
 Rating based on 1 Service Delivery Manager review

Likes

get many opportunity for new learning

  • Skill development - Excellent
  • +5 more
Dislikes

Benifit & compensation policies are not upto the mark.

Read 1 Service Delivery Manager review

Service Delivery Manager salary at Accel Frontline

reported by 3 employees with 13-15 years exp.
₹3.8 L/yr - ₹9 L/yr
67% less than the average Service Delivery Manager Salary in India
View more details

What Accel Frontline employees are saying about work life

based on 400 employees
55%
62%
48%
97%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

Accel Frontline Benefits

Job Training
Soft Skill Training
Health Insurance
Free Transport
Work From Home
Team Outings +6 more
View more benefits

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