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292 2COMS Jobs

Non Voice opening For Non Tech Graduate Fresher in a leading MNC BPO M

0-5 years

Navi Mumbai

Non Voice opening For Non Tech Graduate Fresher in a leading MNC BPO M

2COMS

posted 8hr ago

Job Role Insights

Fixed timing

Job Description

SUMMARY
Exciting Opportunity for Non-Technical Graduate Freshers in a leading MNC @Mumbai-Airoli location
Chat With Us: https://url.2coms.com/68
Job Description:
Utilize expertise in analytics, technology, to enhance operational efficiency for NON VOICE process in a MNC.
Implement operational improvements for members.
Job Role:
  • Provide email and chat support to the company's clients.
  • Manage backend data for customers and maintain reports.
  • Ensure customer queries are addressed satisfactorily.
  • Handle customer complaints and escalate them to a supervisor as needed.
Minimum Qualification:
BA, BBA, BCOM, BBI, BAF, BMS (BSC IT NOT CONSIDER)
  • Diploma and Technical (BE, BTECH), BSC, BCA graduates need not apply.
  • Mandatory excellent verbal and written communication skills.
  • Basic or good knowledge of MS Office (Excel, Word, and PowerPoint).
  • Willingness to work night shifts (US shift timings).
  • All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card required.
Note:
  • Candidates should reside within 30 km from Airoli.
  • Shift Timing: 5:30 pm to 3:00 am, with 2 rotational weeks off.
  • Priority given to BA & B.com graduates, but BBA, BMS, BBI, BMM candidates will also be considered.
Requirements
Requirements:
  • BA, BBA, BCOM, BBI, BAF, BMS degree
  • Excellent verbal and written communication skills
  • Basic or good knowledge of MS Office (Excel, Word, and PowerPoint)
  • Willingness to work night shifts
  • All mark sheets until the last semester of graduation without any backlog/arrears, Aadhar card, and PAN card
Benefits
  • Salary Offered :  Freshers - 19650 CTC per month  
  • PF
  • ESI
  • BOTH WAY CAB
  • WORK FROM OFFICE

Employment Type: Full Time, Permanent

Read full job description

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What people at 2COMS are saying

What 2COMS employees are saying about work life

based on 447 employees
55%
44%
66%
98%
Strict timing
Alternate Saturday off
No travel
Day Shift
View more insights

2COMS Benefits

Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Health Insurance +6 more
View more benefits

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