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International Voice Process- Gurugram
2COMS
posted 18hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner.
- Support reps interact with customers on a variety of channels such as phone, email, and social media.
- Moreover, ensure that all valid customer concerns are being dealt with immediately.
- Good Communication skills, t ake calls Over Phone which involves working in different time zones
- Take calls from Global clients and initiate the right response to them, positively and professionally fl exible to work in shifts.
- Excellent English - both verbal and written communication skills
- Knowledge of customer service principles and practices
- Good technical knowledge
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Employment Type: Full Time, Permanent
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(based on 22 2COMS interviews) What people at 2COMS are saying
Rating based on 1 Intern
review
Anonymous · Recruitment & Talent Acquisition
in Kolkata
Friendly stuff and colleague
No hike and pay.
Read 1 reviewWhat 2COMS employees are saying about work life
2COMS Benefits
Job Training 
Work From Home 
Soft Skill Training 
Team Outings 
Free Transport 
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