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Zoom Video Communications Solution Engineer Interview Questions and Answers

Updated 23 Jul 2023

Zoom Video Communications Solution Engineer Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. One to One Manager Round
  • Q2. Overall Persona Based.
Round 3 - Technical 

(1 Question)

  • Q1. Cloud vs On Premise UCaaS Solutions ? PSTN Telephony Codecs ?
  • Ans. 

    Cloud UCaaS solutions offer flexibility and scalability, while on-premise solutions provide more control. PSTN telephony codecs include G.711, G.729, and Opus.

    • Cloud UCaaS solutions offer scalability and flexibility, allowing for easy expansion and reduced maintenance costs.

    • On-premise UCaaS solutions provide more control over security and customization, but require higher upfront costs and maintenance.

    • PSTN telephony cod...

  • Answered by AI
Round 4 - Assignment 

Prepare a Solution Deck and present to panel of 3 interviewers.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Case based scenario to find how to navigate an issue in a customer call
  • Ans. 

    Navigate an issue in a customer call through a case-based scenario

    • Listen actively to the customer's concerns and questions

    • Empathize with the customer and acknowledge their frustration

    • Offer potential solutions or workarounds to address the issue

    • Seek clarification if needed to fully understand the problem

    • Follow up with the customer to ensure the issue is resolved to their satisfaction

  • Answered by AI
  • Q2. How to check a customer downtime issue
  • Ans. 

    To check a customer downtime issue, analyze the root cause, gather relevant data, communicate with the customer, and implement a solution.

    • Identify the root cause of the downtime issue by analyzing logs and monitoring systems.

    • Gather relevant data such as timestamps of when the downtime occurred, affected systems, and any error messages.

    • Communicate with the customer to understand the impact of the downtime on their opera...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Questions around JD and SSO and other projects
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial round to understand projects and day to day activities
Round 4 - One-on-one 

(1 Question)

  • Q1. Non LOB managerial interview, SQL, Java code
Round 5 - HR 

(1 Question)

  • Q1. Why on all job changes and other values

Interview Preparation Tips

Interview preparation tips for other job seekers - Have answers prepared for standard questions and try to cover JD as much as possible
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Questions related to Ml Model and case study
  • Q2. SQL joins and how to use
  • Ans. 

    SQL joins are used to combine rows from two or more tables based on a related column between them.

    • Types of SQL joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL JOIN.

    • INNER JOIN returns rows when there is at least one match in both tables.

    • LEFT JOIN returns all rows from the left table and the matched rows from the right table.

    • RIGHT JOIN returns all rows from the right table and the matched rows from the left tab...

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. Salary discussion
  • Q2. About Previous compony

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Length and breadth about the respective Adobe product
  • Ans. 

    Adobe product refers to a range of software solutions developed by Adobe Inc. for creative professionals and businesses.

    • Adobe Creative Cloud includes popular products like Photoshop, Illustrator, and InDesign.

    • Adobe Experience Cloud offers solutions for marketing, analytics, and advertising.

    • Adobe Document Cloud includes tools like Adobe Acrobat and Adobe Sign for document management and e-signatures.

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Estimation process was reviewed
Round 4 - Technical 

(1 Question)

  • Q1. Drill down on the know how of the respective Adobe product
Round 5 - Case Study 

Fictional client requirement shared for proposal preparation and defence

Round 6 - Behavioral 

(1 Question)

  • Q1. You are in at the point, so it's just a f2f
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Normal aptitude round, basic maths

Round 2 - Coding Test 

Leetcode Medium tests + some solutions architect associate certification questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Take it easy and prepare well
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Instant coding test, and questions was on java, Automotive domain, android aosp and framework VHAL
Round 3 - Technical 

(1 Question)

  • Q1. Questions was on automotive android and java
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. BPM, Usecase , support tickets, java
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Core cloud computing
Round 3 - Technical 

(1 Question)

  • Q1. Industry specific solution , migration

Interview Preparation Tips

Topics to prepare for Oracle Senior Solution Architect interview:
  • Cloud Computing
  • Presales
  • Solution Architecture
Interview preparation tips for other job seekers - After 3 round of good technical discussion , bad luck with hiring freeze at oracle, with no further update
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2023. There were 2 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. What is framework?
  • Ans. 

    A framework is a software platform that provides a foundation for developing applications.

    • A framework is a reusable set of libraries, tools, and components that help developers build applications more efficiently.

    • It provides a structure and guidelines for developing software, including predefined functions and classes.

    • Frameworks often include features like data handling, user interface components, and integration with ...

  • Answered by AI
  • Q2. LabVIEW, FPGA, Using FlexRIO cards
Round 2 - Technical 

(1 Question)

  • Q1. Design a test automation frmaework to which is Hardware Agnostic.
  • Ans. 

    Design a test automation framework that is hardware agnostic.

    • Use a modular architecture to separate hardware-specific code from test logic.

    • Implement a driver layer to abstract hardware interactions.

    • Leverage industry-standard communication protocols like USB, Bluetooth, or Wi-Fi.

    • Utilize virtualization or emulation techniques to simulate hardware environments.

    • Ensure compatibility with different operating systems and plat...

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Referral and was interviewed in May 2024. There were 5 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Case based scenario to find how to navigate an issue in a customer call
  • Ans. 

    Navigate an issue in a customer call through a case-based scenario

    • Listen actively to the customer's concerns and questions

    • Empathize with the customer and acknowledge their frustration

    • Offer potential solutions or workarounds to address the issue

    • Seek clarification if needed to fully understand the problem

    • Follow up with the customer to ensure the issue is resolved to their satisfaction

  • Answered by AI
  • Q2. How to check a customer downtime issue
  • Ans. 

    To check a customer downtime issue, analyze the root cause, gather relevant data, communicate with the customer, and implement a solution.

    • Identify the root cause of the downtime issue by analyzing logs and monitoring systems.

    • Gather relevant data such as timestamps of when the downtime occurred, affected systems, and any error messages.

    • Communicate with the customer to understand the impact of the downtime on their opera...

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Questions around JD and SSO and other projects
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial round to understand projects and day to day activities
Round 4 - One-on-one 

(1 Question)

  • Q1. Non LOB managerial interview, SQL, Java code
Round 5 - HR 

(1 Question)

  • Q1. Why on all job changes and other values

Interview Preparation Tips

Interview preparation tips for other job seekers - Have answers prepared for standard questions and try to cover JD as much as possible

Zoom Video Communications Interview FAQs

How many rounds are there in Zoom Video Communications Solution Engineer interview?
Zoom Video Communications interview process usually has 4 rounds. The most common rounds in the Zoom Video Communications interview process are Resume Shortlist, One-on-one Round and Technical.
What are the top questions asked in Zoom Video Communications Solution Engineer interview?

Some of the top questions asked at the Zoom Video Communications Solution Engineer interview -

  1. Cloud vs On Premise UCaaS Solutions ? PSTN Telephony Codec...read more
  2. One to One Manager Ro...read more
  3. Overall Persona Bas...read more

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Zoom Video Communications Solution Engineer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Zoom Video Communications Solution Engineer Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

4.0

Job security

5.0

Company culture

4.0

Promotions

5.0

Work satisfaction

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