Zoom Video Communications Solution Engineer Interview Questions and Answers

Q1. Questions related to Ml Model and case study
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Q2. SQL joins and how to use
Ans. 
SQL joins are used to combine rows from two or more tables based on a related column between them.
• Types of SQL joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL JOIN.

• INNER JOIN returns rows when there is at least one match in both tables.

• LEFT JOIN returns all rows from the left table and the matched rows from the right table.

• RIGHT JOIN returns all rows from the right table and the matched rows from the left tab...read more
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Q1. Salary discussion
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Q2. About Previous compony
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Normal aptitude round, basic maths

Leetcode Medium tests + some solutions architect associate certification questions

Q1. Instant coding test, and questions was on java, Automotive domain, android aosp and framework VHAL
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Q1. Questions was on automotive android and java
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Q1. BPM, Usecase , support tickets, java
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Q1. Core cloud computing
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Q1. Industry specific solution , migration
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Q1. What is framework?
Ans. 
A framework is a software platform that provides a foundation for developing applications.
• A framework is a reusable set of libraries, tools, and components that help developers build applications more efficiently.

• It provides a structure and guidelines for developing software, including predefined functions and classes.

• Frameworks often include features like data handling, user interface components, and integration with ...read more
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Q2. LabVIEW, FPGA, Using FlexRIO cards
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Q1. Design a test automation frmaework to which is Hardware Agnostic.
Ans. 
Design a test automation framework that is hardware agnostic.
• Use a modular architecture to separate hardware-specific code from test logic.

• Implement a driver layer to abstract hardware interactions.

• Leverage industry-standard communication protocols like USB, Bluetooth, or Wi-Fi.

• Utilize virtualization or emulation techniques to simulate hardware environments.

• Ensure compatibility with different operating systems and plat...read more
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Q1. Case based scenario to find how to navigate an issue in a customer call
Ans. 
Navigate an issue in a customer call through a case-based scenario
• Listen actively to the customer's concerns and questions

• Empathize with the customer and acknowledge their frustration

• Offer potential solutions or workarounds to address the issue

• Seek clarification if needed to fully understand the problem

• Follow up with the customer to ensure the issue is resolved to their satisfaction
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Q2. How to check a customer downtime issue
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To check a customer downtime issue, analyze the root cause, gather relevant data, communicate with the customer, and implement a solution.
• Identify the root cause of the downtime issue by analyzing logs and monitoring systems.

• Gather relevant data such as timestamps of when the downtime occurred, affected systems, and any error messages.

• Communicate with the customer to understand the impact of the downtime on their opera...read more
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Q1. Questions around JD and SSO and other projects
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Q1. Managerial round to understand projects and day to day activities
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Q1. Non LOB managerial interview, SQL, Java code
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Q1. Why on all job changes and other values
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Q1. Self introduction
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Q2. Project related
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Q3. Related to application configuration
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Q1. Same self intro
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Q2. Different documents maintained in a project
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Various documents like project plan, requirements, design documents, test cases, user manuals, etc.
• Project plan outlining goals and timelines

• Requirements document detailing project needs

• Design documents for technical specifications

• Test cases for quality assurance

• User manuals for end users
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Q3. One coding question
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Q4. How do you manage your fellow team members
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I manage my team members by fostering open communication, setting clear expectations, providing support, and recognizing their contributions.
• Foster open communication by encouraging team members to share their ideas and concerns

• Set clear expectations by outlining goals, deadlines, and responsibilities

• Provide support by offering guidance, resources, and assistance when needed

• Recognize contributions by acknowledging and ...read more
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Q1. Self introduction
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Q2. Hobbies and sone personality questions
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Q3. Why do you wnat to switch
Ans. 
I am seeking new challenges and opportunities for growth in my career.
• Looking for new challenges to continue learning and developing skills

• Seeking opportunities for career advancement and growth

• Interested in exploring different industries or sectors

• Want to work with a new team and expand professional network
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