What you understand by customer supports ?

Question

Accepted Answer

Customer support involves providing assistance and resolving issues for customers to ensure their satisfaction.

Customer support involves addressing customer inquiries and concerns
It includes providing product information, troubleshooting, and resolving complaints
Customer support can be provided through various channels such as phone, email, chat, or social media
The goal of customer support is to ensure customer satisfaction and loyalty
Examples: Helping a customer reset their password, assisting with a product return, resolving billing issues

Accepted Answer

Customer support  is platform where are person who buy the product and using the service ,and want to buy the product to contact customer support and resolve their problem .and the person who working as customer excutive resolve queries and problem  of the related to product and service whom using .

What you understand by customer supports ?

Popular interview questions of Customer Support Executive

Top HR questions asked in Zomato Customer Support Executive