Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Premium Employer

i

This company page is being actively managed by Yotta Infrastructure Solutions Team. If you also belong to the team, you can get access from here

Yotta Infrastructure Solutions

Compare button icon Compare button icon Compare
3.8

based on 91 Reviews

Filter interviews by

Yotta Infrastructure Solutions Service Desk Engineer Interview Questions and Answers

Updated 17 Oct 2024

Yotta Infrastructure Solutions Service Desk Engineer Interview Experiences

1 interview found

Service Desk Engineer Interview Questions & Answers

user image Krishna Yadav

posted on 17 Oct 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. Will you leave us when you get a better opportunity
  • Ans. 

    I am committed to my work and will only leave for a better opportunity if it aligns with my career goals and values.

    • I am dedicated to my current role and committed to delivering high-quality service.

    • If a better opportunity arises that aligns with my career goals and values, I may consider it.

    • However, I value stability and long-term growth within a company, so I would not leave impulsively.

    • Answered by AI
    Add your answer
  • Q2. Were you been awarded recently in your last organisation
  • Ans. 

    Yes, I was awarded 'Employee of the Month' for exceptional customer service and problem-solving skills.

    • Awarded 'Employee of the Month' for exceptional customer service and problem-solving skills

    • Recognized for consistently going above and beyond in resolving technical issues

    • Received positive feedback from both colleagues and customers

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They interview on the basis of reference not on WhatsApp skills you have

Top trending discussions

View All
Salary Discussions, Hike & Promotions
2w
fathersahaab
Verified Icon
·
works at
AmbitionBox
New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
Got a question about Yotta Infrastructure Solutions?
Ask anonymously on communities.

Interview questions from similar companies

Service Desk Engineer Interview Questions & Answers

Softenger user image Mr.Ritwik Hazari

posted on 20 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a Service Desk Engineer with 5 years of experience in providing technical support to end-users.

    • I have a strong understanding of ITIL framework and incident management process

    • I am proficient in troubleshooting hardware and software issues

    • I have excellent communication and customer service skills

    • I am experienced in using remote support tools such as TeamViewer and AnyDesk

    • I have worked with various ticketing systems

    • Answered by AI
    Add your answer
  • Q2. What experience do you have that would be relevant to this role?
  • Ans. 

    I have experience in providing technical support and troubleshooting for various software and hardware issues.

    • Worked as a Service Desk Engineer for 2 years at XYZ company

    • Provided technical support to end-users for software and hardware issues

    • Troubleshot and resolved issues related to operating systems, network connectivity, and peripherals

    • Maintained accurate records of all support requests and resolutions

    • Collaborated w...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Related to for what post your applying
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Discussion about salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Positivity and persistence are key. Stay optimistic throughout the process and keep going until you achieve your goal

Desktop Support Engineer Interview Questions & Answers

MAQ Software user image Vuppala Akshitha

posted on 5 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is bios explain
    • Add your answer
  • Q2. Explain cloud service providers
    • Add your answer

IT Helpdesk Engineer Interview Questions & Answers

Softenger user image Anonymous

posted on 20 Mar 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Not sense of grammar test

Round 2 - One-on-one 

(2 Questions)

  • Q1. Grammar Test for tech
    • Add your answer
  • Q2. Not Applicable for this position
    • Add your answer

Service Desk Engineer Interview Questions & Answers

Softenger user image Mr.Ritwik Hazari

posted on 20 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a Service Desk Engineer with 5 years of experience in providing technical support to end-users.

    • I have a strong understanding of ITIL framework and incident management process

    • I am proficient in troubleshooting hardware and software issues

    • I have excellent communication and customer service skills

    • I am experienced in using remote support tools such as TeamViewer and AnyDesk

    • I have worked with various ticketing systems

    • Answered by AI
    Add your answer
  • Q2. What experience do you have that would be relevant to this role?
  • Ans. 

    I have experience in providing technical support and troubleshooting for various software and hardware issues.

    • Worked as a Service Desk Engineer for 2 years at XYZ company

    • Provided technical support to end-users for software and hardware issues

    • Troubleshot and resolved issues related to operating systems, network connectivity, and peripherals

    • Maintained accurate records of all support requests and resolutions

    • Collaborated w...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Related to for what post your applying
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Discussion about salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Positivity and persistence are key. Stay optimistic throughout the process and keep going until you achieve your goal

Senior Technical Support Engineer Interview Questions & Answers

Betsol user image Anonymous

posted on 11 Feb 2022

Round 1 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Share details of your previous job.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Core technical questions
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Managerial round about my profile and thoughts
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Need good communication and need to know good tech skills.
More about working at Yotta Infrastructure Solutions

Yotta Infrastructure Solutions Interview FAQs

How many rounds are there in Yotta Infrastructure Solutions Service Desk Engineer interview?
Yotta Infrastructure Solutions interview process usually has 1 rounds. The most common rounds in the Yotta Infrastructure Solutions interview process are One-on-one Round.

Tell us how to improve this page.

Yotta Infrastructure Solutions Interviews By Designations

Interview Questions for Popular Designations

Yotta Infrastructure Solutions Service Desk Engineer Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

Interview Questions from Similar Companies

Tata Communications Interview Questions
4.0
 • 243 Interviews
Collabera Technologies Interview Questions
3.5
 • 135 Interviews
Sify Technologies Interview Questions
3.9
 • 120 Interviews
MAQ Software Interview Questions
2.0
 • 97 Interviews
LatentView Analytics Interview Questions
3.7
 • 62 Interviews
Tudip Technologies Interview Questions
3.0
 • 60 Interviews
MindGate Solutions Interview Questions
3.4
 • 56 Interviews
OodlesTechnologies Interview Questions
3.2
 • 55 Interviews
Softenger Interview Questions
4.2
 • 52 Interviews
Incture Technologies Interview Questions
2.7
 • 52 Interviews
View all

Yotta Infrastructure Solutions Service Desk Engineer Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

3.0

Salary

4.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
Yotta Infrastructure Solutions Salaries in India
Assistant Manager
54 salaries
unlock blur

₹6.2 L/yr - ₹14.1 L/yr

Senior Executive
36 salaries
unlock blur

₹4.8 L/yr - ₹13.4 L/yr

Senior Manager
17 salaries
unlock blur

₹13.8 L/yr - ₹29 L/yr

IT Operations Executive
14 salaries
unlock blur

₹2.5 L/yr - ₹6 L/yr

Executive
14 salaries
unlock blur

₹4 L/yr - ₹7.1 L/yr

Explore more salaries
Compare Yotta Infrastructure Solutions with

STT Global Data Centres India

4.2
Compare

CtrlS

3.9
Compare

Sify Technologies

3.9
Compare

Web Werks

2.6
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview