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Yotta Infrastructure Solutions

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Yotta Infrastructure Solutions Service Desk Engineer Interview Questions and Answers

Updated 17 Oct 2024

Yotta Infrastructure Solutions Service Desk Engineer Interview Experiences

1 interview found

Service Desk Engineer Interview Questions & Answers

user image Krishna Yadav

posted on 17 Oct 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - One-on-one 

(2 Questions)

  • Q1. Will you leave us when you get a better opportunity
  • Ans. 

    I am committed to my work and will only leave for a better opportunity if it aligns with my career goals and values.

    • I am dedicated to my current role and committed to delivering high-quality service.

    • If a better opportunity arises that aligns with my career goals and values, I may consider it.

    • However, I value stability and long-term growth within a company, so I would not leave impulsively.

    • Answered by AI
    Add your answer
  • Q2. Were you been awarded recently in your last organisation
  • Ans. 

    Yes, I was awarded 'Employee of the Month' for exceptional customer service and problem-solving skills.

    • Awarded 'Employee of the Month' for exceptional customer service and problem-solving skills

    • Recognized for consistently going above and beyond in resolving technical issues

    • Received positive feedback from both colleagues and customers

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They interview on the basis of reference not on WhatsApp skills you have

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easylobster11
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Confused between 2 offers
Hi all, I am having two offers- one from Infy (Kolkata) another from Deloitte (Hyd). Kolkata being my preferred location, while Deloitte offering 15k more monthly. (I know Hyd's expense will cancel this out eventually). Kindly suggest on what to do. This is my first switch. Thanks in advance.
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Interview questions from similar companies

Service Desk Engineer Interview Questions & Answers

Softenger user image Mr.Ritwik Hazari

posted on 20 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a Service Desk Engineer with 5 years of experience in providing technical support to end-users.

    • I have a strong understanding of ITIL framework and incident management process

    • I am proficient in troubleshooting hardware and software issues

    • I have excellent communication and customer service skills

    • I am experienced in using remote support tools such as TeamViewer and AnyDesk

    • I have worked with various ticketing systems

    • Answered by AI
    Add your answer
  • Q2. What experience do you have that would be relevant to this role?
  • Ans. 

    I have experience in providing technical support and troubleshooting for various software and hardware issues.

    • Worked as a Service Desk Engineer for 2 years at XYZ company

    • Provided technical support to end-users for software and hardware issues

    • Troubleshot and resolved issues related to operating systems, network connectivity, and peripherals

    • Maintained accurate records of all support requests and resolutions

    • Collaborated w...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Related to for what post your applying
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Discussion about salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Positivity and persistence are key. Stay optimistic throughout the process and keep going until you achieve your goal

Desktop Support Engineer Interview Questions & Answers

MAQ Software user image Vuppala Akshitha

posted on 5 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Campus Placement and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is bios explain
    • Add your answer
  • Q2. Explain cloud service providers
    • Add your answer

IT Helpdesk Engineer Interview Questions & Answers

Softenger user image Anonymous

posted on 20 Mar 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Not sense of grammar test

Round 2 - One-on-one 

(2 Questions)

  • Q1. Grammar Test for tech
    • Add your answer
  • Q2. Not Applicable for this position
    • Add your answer

Service Desk Engineer Interview Questions & Answers

Softenger user image Mr.Ritwik Hazari

posted on 20 Oct 2022

I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introduction about yourself
  • Ans. 

    I am a Service Desk Engineer with 5 years of experience in providing technical support to end-users.

    • I have a strong understanding of ITIL framework and incident management process

    • I am proficient in troubleshooting hardware and software issues

    • I have excellent communication and customer service skills

    • I am experienced in using remote support tools such as TeamViewer and AnyDesk

    • I have worked with various ticketing systems

    • Answered by AI
    Add your answer
  • Q2. What experience do you have that would be relevant to this role?
  • Ans. 

    I have experience in providing technical support and troubleshooting for various software and hardware issues.

    • Worked as a Service Desk Engineer for 2 years at XYZ company

    • Provided technical support to end-users for software and hardware issues

    • Troubleshot and resolved issues related to operating systems, network connectivity, and peripherals

    • Maintained accurate records of all support requests and resolutions

    • Collaborated w...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Related to for what post your applying
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Discussion about salary
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Positivity and persistence are key. Stay optimistic throughout the process and keep going until you achieve your goal

Desktop Support Engineer Interview Questions & Answers

Alchemy Techsol India user image Anonymous

posted on 5 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. Basic Desktop/Networking Support Questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was technical. Most of the questions asked to me were related to Desktop/Network support. Go through the JD and prepare accordingly.

Desktop Support Engineer Interview Questions & Answers

Alchemy Techsol India user image Anonymous

posted on 6 Sep 2021

I applied via Naukri.com and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic Desktop/Network support questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was technical. Most of the questions asked to me were related to Technical/Network support, luckily I was able to answer most of the questions. Prepare as per JD and stay positive.
More about working at Yotta Infrastructure Solutions

Yotta Infrastructure Solutions Interview FAQs

How many rounds are there in Yotta Infrastructure Solutions Service Desk Engineer interview?
Yotta Infrastructure Solutions interview process usually has 1 rounds. The most common rounds in the Yotta Infrastructure Solutions interview process are One-on-one Round.

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Yotta Infrastructure Solutions Service Desk Engineer Interview Process

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Interview experience

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Yotta Infrastructure Solutions Service Desk Engineer Reviews and Ratings

based on 1 review

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

3.0

Salary

4.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

Explore 1 Review and Rating
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