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Arumbakkam Mail News Paper Interview Questions and Answers

Updated 5 Feb 2024
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Q1. In banking there is lot of products, which you have to sell, how?

Ans.

To sell banking products, I would focus on understanding the customer's needs and offering personalized solutions.

  • Listen to the customer's needs and tailor the product offering accordingly

  • Provide clear and concise information about the product and its benefits

  • Offer additional services or products that complement the customer's needs

  • Build trust and rapport with the customer to establish a long-term relationship

  • Stay up-to-date on industry trends and changes in regulations to pr...read more

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Q2. What is difference between Assets and Liabilities? Explain the Balance Sheet Types of Accounts

Ans.

Assets are what a company owns, while liabilities are what it owes. Balance sheet shows financial position. Types of accounts are assets, liabilities, equity, revenue, and expenses.

  • Assets are resources owned by a company that have monetary value, such as cash, inventory, and property.

  • Liabilities are debts or obligations owed by a company, such as loans, accounts payable, and salaries payable.

  • The balance sheet is a financial statement that shows a company's assets, liabilities...read more

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Q3. What is soiled note and what is mutilated note?

Ans.

Soiled note is a currency note that is dirty or stained while mutilated note is a currency note that is damaged or torn.

  • Soiled notes are currency notes that are dirty, stained, or have ink marks on them.

  • Mutilated notes are currency notes that are damaged, torn, or have missing parts.

  • Soiled notes can still be used for transactions but mutilated notes need to be exchanged for new ones.

  • Examples of mutilated notes include notes that have been chewed by rodents, burnt, or have hol...read more

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Q4. How to handle customer queries?

Ans.

To handle customer queries, it is important to actively listen, empathize, provide accurate information, and offer solutions.

  • Actively listen to the customer's query and let them fully explain their issue.

  • Empathize with the customer and acknowledge their concerns.

  • Provide accurate and relevant information to address their query.

  • Offer appropriate solutions or alternatives to resolve their issue.

  • Ensure clear communication and follow-up to ensure customer satisfaction.

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Q5. How to work cheque clearing system

Ans.

Cheque clearing system involves processing of cheques by banks to ensure funds transfer between accounts.

  • Cheques are deposited in the bank of the payee

  • The bank sends the cheques to the clearinghouse for processing

  • The clearinghouse sorts the cheques and sends them to the respective banks for payment

  • The banks verify the funds and process the payment

  • The payee's account is credited and the payer's account is debited

  • The process can take a few days depending on the location of the ...read more

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Q6. What is NEFT and RTGS?

Ans.

NEFT and RTGS are electronic fund transfer systems used in India.

  • NEFT stands for National Electronic Funds Transfer and is used for transferring funds up to Rs. 2 lakhs.

  • RTGS stands for Real Time Gross Settlement and is used for transferring funds above Rs. 2 lakhs.

  • NEFT transactions are settled in batches while RTGS transactions are settled individually.

  • Both NEFT and RTGS require the sender and receiver to have bank accounts in India.

  • NEFT and RTGS are secure and efficient meth...read more

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Q7. What is MICR?

Ans.

MICR stands for Magnetic Ink Character Recognition. It is a technology used in banking for processing cheques.

  • MICR uses magnetic ink to print characters on cheques that can be read by machines.

  • The characters include the bank's routing number, account number, and cheque number.

  • MICR helps to automate the processing of cheques, making it faster and more accurate.

  • It is also used for other financial documents like deposit slips and money orders.

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Q8. Sell me this Tissue Box

Ans.

This tissue box is not just a box, it's a stylish accessory that adds a touch of elegance to any room.

  • The tissue box is made of high-quality materials that ensure durability and longevity.

  • It has a sleek and modern design that complements any decor.

  • The box is easy to refill and holds a large number of tissues, making it convenient for everyday use.

  • It's perfect for use in the home, office, or car.

  • The tissue box is also a thoughtful and practical gift for friends and family.

  • It's...read more

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Q9. Sell me this Pen

Ans.

This pen is not just a writing tool, it's a statement of style and sophistication.

  • This pen is made of high-quality materials that ensure a smooth writing experience.

  • It has a sleek and elegant design that will make you stand out in any setting.

  • The ink is long-lasting and won't smudge or smear, even on the thinnest of paper.

  • It's perfect for professionals who want to make a lasting impression.

  • This pen is a must-have for anyone who values quality and style.

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Interview Process at Arumbakkam Mail News Paper

based on 6 interviews
2 Interview rounds
HR Round - 1
HR Round - 2
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