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SLA is a contract between a service provider and a customer that defines the level of service expected.
SLA specifies the agreed upon level of service, such as response time or resolution time.
It outlines the consequences if the agreed upon level of service is not met.
SLAs are common in IT services, customer support, and outsourcing agreements.
For example, an SLA for a software support service may guarantee a response t
I worked on a project to automate customer service processes using Pega platform.
Implemented chatbot functionality to handle customer inquiries
Integrated with backend systems to retrieve customer data
Designed and developed workflows for case management
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I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.
I applied via Campus Placement and was interviewed in Jun 2020. There were 3 interview rounds.
Quantum Computing - the latest technology from the field of computer science.
Quantum computing uses quantum bits (qubits) instead of classical bits for faster computation.
It has the potential to solve complex problems that classical computers cannot.
Companies like IBM, Google, and Microsoft are investing heavily in quantum computing research.
Quantum computing is still in its early stages and has a long way to go before
I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.
Java8 introduced new features like lambda expressions, streams, and functional interfaces.
Lambda expressions allow functional programming in Java.
Streams provide a way to process collections of data in a functional way.
Functional interfaces allow the use of lambda expressions as method arguments.
Default methods allow interfaces to have method implementations.
Date and Time API provides a more comprehensive way to handle...
A software system is a collection of programs, data, and documentation that work together to perform a specific task.
A software system is designed to solve a particular problem or set of problems.
It consists of various components such as databases, user interfaces, and application servers.
Examples of software systems include operating systems, web browsers, and mobile apps.
I applied via Company Website and was interviewed in Nov 2020. There was 1 interview round.
Master layout is a template for a webpage while partial view is a reusable component of a webpage.
Master layout defines the overall structure of a webpage
Partial view is a reusable component that can be used in multiple pages
Master layout can contain multiple partial views
Partial view can be used to display common content like header, footer, etc.
Example: Master layout can have a partial view for header and footer whic
Truncate removes all data from a table while delete removes specific rows.
Truncate is faster than delete as it doesn't log individual row deletions
Truncate resets auto-increment values while delete doesn't
Truncate can't be undone while delete can be rolled back
Truncate doesn't trigger any triggers while delete does
Currently using Agile project management method.
We follow Scrum framework for our software development process.
We have daily stand-up meetings to discuss progress and plan for the day.
We use JIRA for tracking tasks and issues.
We prioritize tasks based on customer feedback and business value.
We continuously improve our process through retrospectives.
Views in MySQL database provide a virtual table that can be used to simplify complex queries.
Views can be used to hide complexity of a query by creating a virtual table that can be queried like a regular table.
They can also be used to restrict access to certain columns or rows of a table.
Views can improve performance by reducing the amount of data that needs to be retrieved from the database.
They can also be used to si...
I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.
based on 1 interview
Interview experience
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Cognizant
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