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SLA is a contract between a service provider and a customer that defines the level of service expected.
SLA specifies the agreed upon level of service, such as response time or resolution time.
It outlines the consequences if the agreed upon level of service is not met.
SLAs are common in IT services, customer support, and outsourcing agreements.
For example, an SLA for a software support service may guarantee a response t
I worked on a project to automate customer service processes using Pega platform.
Implemented chatbot functionality to handle customer inquiries
Integrated with backend systems to retrieve customer data
Designed and developed workflows for case management
Top trending discussions
Activity is a rule type used to define business logic, while utility is a rule type used to define reusable functions.
Activity is used to define business logic and can be called from other rules or processes.
Utility is used to define reusable functions that can be called from activities or other rules.
Activities are typically used for complex business logic, while utilities are used for common functions like date manip
To resolve work objects using activity, use Obj-Open-By-Handle method in the activity.
Use Obj-Open-By-Handle method in the activity to open the work object
Update the work object as needed
Use Obj-Save method to save the changes
Close the work object using Obj-Refresh-And-Lock method
I applied via Company Website and was interviewed in Dec 2024. There were 5 interview rounds.
An aptitude test is an assessment to measure a candidate mental aptitude/mental ability
I am a passionate software developer with 5 years of experience in web development and a strong background in computer science.
5 years of experience in web development
Strong background in computer science
Passionate about software development
My strongest points include problem-solving skills, attention to detail, and ability to work well in a team.
Strong problem-solving skills - I enjoy tackling complex issues and finding creative solutions.
Attention to detail - I am meticulous in my work and strive for perfection in every task.
Team player - I collaborate effectively with colleagues, communicate openly, and contribute positively to group projects.
I regularly use Java, Python, and SQL in my work as a Software Developer.
Java
Python
SQL
A group discussion is a structured conversation in which participants share their ideas, perspectives, and solutions on a specific topic.
I am motivated to seek employment at Wipro because of their reputation for innovation and opportunities for growth.
Impressed by Wipro's track record of delivering cutting-edge solutions
Excited about the chance to work with a diverse and talented team
Eager to take advantage of Wipro's professional development programs
My long-term career goal is to become a lead software developer and eventually move into a management role.
Advance to a lead software developer position
Gain experience in managing a team of developers
Develop strong leadership and communication skills
Continue learning new technologies and staying updated with industry trends
Assignment details refer to the specifics of an assignment, including any documents and/or emails or subsequent correspondence between the company and the client.
posted on 25 Jan 2025
I applied via LinkedIn and was interviewed in Apr 2023. There were 2 interview rounds.
Workflow is a series of tasks that are executed in a specific order to achieve a specific goal.
Workflow is a visual representation of a business process.
It defines the sequence of tasks, their dependencies, and the conditions for their execution.
It helps in automating business processes and improving efficiency.
Example: A loan approval process where the workflow defines the steps involved such as document verification,...
Datapage is a Pega feature that allows for efficient data retrieval and caching.
Datapages retrieve data from external sources or internal Pega systems.
They can be configured to cache data for faster retrieval.
Datapages can be used in various Pega features such as reports and data transforms.
They can also be parameterized to retrieve specific data based on user input.
Examples of datapages include retrieving customer inf...
Modify schema refers to making changes to the structure of a database or data model.
It involves adding, removing or altering tables, columns, indexes, constraints, etc.
It can be done using SQL commands or through a database management tool.
Modifying schema requires careful planning and testing to avoid data loss or corruption.
Example: Adding a new column to a customer table to store their email address.
I sure my best qualitys in work
Same way to problem sloveing
Convey statment clear and good
I applied via Job Fair and was interviewed in Oct 2024. There were 4 interview rounds.
Onlin test consist pf easy numerical questions
Easy questions not so difficult
Yes, I am willing to work in any location for the right opportunity.
I am open to relocating for the right job opportunity
I am flexible and adaptable to new environments
I believe working in different locations can provide valuable experiences and growth opportunities
I applied via Campus Placement and was interviewed before Oct 2021. There were 3 interview rounds.
Very difficult apptitude questions on age and diatance train and all
Rule resolution algorithm is a process used by Pega to determine which rule to execute when multiple rules with the same name exist.
Rule resolution algorithm considers the rule type, rule set, version, and availability when determining which rule to execute.
The algorithm follows a specific order of rule resolution, starting with the most specific rule and moving to more general rules.
If no rule is found, the system fal...
Situation layer cake is a term used in software development to describe the different layers of a business process.
It refers to the layers of a business process, including the presentation layer, business logic layer, and data layer.
Each layer is responsible for a different aspect of the process, and they work together to achieve the desired outcome.
For example, in a banking application, the presentation layer would be...
BPM focuses on optimizing business processes while CRM focuses on managing customer interactions.
BPM involves analyzing and improving business processes to increase efficiency and productivity.
CRM involves managing customer interactions and relationships to improve customer satisfaction and loyalty.
BPM is more internally focused while CRM is more externally focused.
BPM may involve automation and streamlining of interna...
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Interview experience
Software Engineer
7
salaries
| ₹3.5 L/yr - ₹16.8 L/yr |
Senior Engineer
7
salaries
| ₹8 L/yr - ₹40.6 L/yr |
Manager / Sr Manager - Administration
6
salaries
| ₹16 L/yr - ₹31 L/yr |
Manager/Sr Manager - Facility Management
6
salaries
| ₹8.5 L/yr - ₹33 L/yr |
Manager
5
salaries
| ₹15 L/yr - ₹38 L/yr |
Wipro
Infosys
Tech Mahindra
WNS