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I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.
Field work is conducting
Customer handling techniques involve active listening, empathy, problem-solving, and effective communication.
Active listening: Pay attention to customer needs and concerns without interrupting.
Empathy: Show understanding and compassion towards customer's situation.
Problem-solving: Offer solutions and alternatives to address customer issues.
Effective communication: Clearly convey information and instructions to customer...
I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.
Its a on-line assignment
I applied via LinkedIn and was interviewed before Feb 2021. There were 2 interview rounds.
Personality Development
I applied via Naukri.com and was interviewed before Mar 2021. There were 2 interview rounds.
posted on 12 Oct 2020
I applied via Naukri.com and was interviewed in Sep 2020. There were 5 interview rounds.
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen actively to the client's concerns and let them vent their frustrations.
Empathize with the client's situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the client to ensure their satisfaction and build
I applied via Referral and was interviewed before Sep 2020. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
based on 3 interviews
Interview experience
based on 5 reviews
Rating in categories
Senior Executive
355
salaries
| ₹0 L/yr - ₹0 L/yr |
Operations Executive
311
salaries
| ₹0 L/yr - ₹0 L/yr |
Supervisor
273
salaries
| ₹0 L/yr - ₹0 L/yr |
Executive
251
salaries
| ₹0 L/yr - ₹0 L/yr |
Associate Manager
194
salaries
| ₹0 L/yr - ₹0 L/yr |
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