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XL Health Customer Service Representative Interview Questions and Answers

Updated 3 Sep 2024

XL Health Customer Service Representative Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Speak about specific topic
  • Ans. 

    Discussing the importance of effective communication in customer service.

    • Effective communication is essential for understanding customer needs and providing satisfactory solutions.

    • Active listening skills help in comprehending customer concerns and addressing them appropriately.

    • Clear and concise language should be used to avoid misunderstandings and confusion.

    • Empathy plays a crucial role in building rapport with custome...

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Talk about your last day of college
  • Ans. 

    My last day of college was bittersweet, filled with nostalgia and excitement for the future.

    • Spent time with friends reminiscing about our college memories

    • Attended a farewell party thrown by the college

    • Took one last walk around campus to soak in the memories

    • Received my diploma and felt a sense of accomplishment

    • Started planning for the next chapter of my life

  • Answered by AI

Interview Preparation Tips

Topics to prepare for XL Health Customer Service Representative interview:
  • Talk about Bengaluru
  • Talk about college days
  • Which subject do you like most

Interview questions from similar companies

Interview Questionnaire 

6 Questions

  • Q1. Introduce yourself?
  • Q2. Keep simple but significant.Always Start with your full name and make sure whatever you are telling to interviewer is as mention in your CV.
  • Q3. Work experience
  • Q4. Elaborate in a way that if they ask you about your work you should be very confident in telling them and explaining if needed give examples as well.
  • Q5. Hobbies
  • Q6. Mentioned less number of hobbies which you will be able to answer. If you are mentioning reading (suggest not mention) because here they might ask about who is the best author which book this book.

Interview Questionnaire 

6 Questions

  • Q1. Introduce yourself?
  • Q2. Keep simple but significant.Always Start with your full name and make sure whatever you are telling to interviewer is as mention in your CV.
  • Q3. Work experience
  • Q4. Elaborate in a way that if they ask you about your work you should be very confident in telling them and explaining if needed give examples as well.
  • Q5. Hobbies
  • Q6. Mentioned less number of hobbies which you will be able to answer. If you are mentioning reading (suggest not mention) because here they might ask about who is the best author which book this book.

XL Health Interview FAQs

How many rounds are there in XL Health Customer Service Representative interview?
XL Health interview process usually has 2 rounds. The most common rounds in the XL Health interview process are One-on-one Round.

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based on 1 XL Health interview
WalkIn
100%
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XL Health Customer Service Representative Salary
based on 6 salaries
₹2.7 L/yr - ₹3.4 L/yr
At par with the average Customer Service Representative Salary in India
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XL Health Customer Service Representative Reviews and Ratings

based on 3 reviews

4.9/5

Rating in categories

4.8

Skill development

4.8

Work-Life balance

4.9

Salary & Benefits

5.0

Job Security

5.0

Company culture

4.4

Promotions/Appraisal

4.7

Work Satisfaction

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