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Oncquest Laboratories Customer Care Executive Interview Questions and Answers

Updated 22 May 2024

Oncquest Laboratories Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Previous experience
Round 2 - One-on-one 

(1 Question)

  • Q1. Previous experience
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All basic details regarding, your self,family background,carier background and basic knowledge of diagnostic industry

Interview Preparation Tips

Interview preparation tips for other job seekers - With my opinion, don't try to work in thyrocare.thyrocare is like a pressure coocker. And nobody will help you to resolve your issues

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduced yourself tell me abot family background Typing test
  • Q2. Typing test and self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips it's just a normal interview and introduction and tyiping test
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell us in brief about yourself
Round 2 - HR 

(1 Question)

  • Q1. Tell us something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be genuine and honest for all answers
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Tale about your self.
  • Ans. 

    I am a dedicated and empathetic Customer Care Executive with excellent communication skills.

    • I have 3 years of experience in handling customer inquiries and resolving issues.

    • I am skilled in active listening and problem-solving, ensuring customer satisfaction.

    • I have a proven track record of meeting and exceeding customer service targets.

    • I am proficient in using CRM software and have a strong attention to detail.

    • I have re...

  • Answered by AI
  • Q2. What do you know about pathology.
  • Q3. What types of blood groups
  • Q4. And about my previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Collect your knowledge about the firm where are going for the job
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Nothing their asking very simple question self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Seriously, I had very bad experience with this company because they said split shits and rotation shifts, and if we are having good english communication they can't select they will reject.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Mar 2023. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Any work experience
Round 2 - HR 

(1 Question)

  • Q1. What are the languages you know
  • Ans. 

    I am fluent in English, Spanish, and French.

    • Fluent in English, Spanish, and French

    • Can communicate effectively in multiple languages

    • Experience in providing customer care in multilingual environments

  • Answered by AI

I applied via Campus Placement and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction
  • Q2. Genomic testing scope anc current scenario

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't just trust the interviewer, all are the rotten fruits of same platter.
They will coat you with sugar and honey and will later show you the bitter part, once you become part of this organisation.

Interview Preparation Tips

Round: Test
Experience: Test was completely technical and subjective.
Test was based on data structures
• 1 question was related to probability
• 1 question was based on Linux ( fork function )
• 1 question was to write code to merge 2 linked lists
• They asked to write proper codes not just algorithms
• Test was good related to other companies but easy if comfortable with data structures.
Duration: 60 minutes
Total Questions: 6

Round: Technical -2
Experience: Panel of two and 45 minute duration. 4-5 questions discussed.
• They want to know how you proceed for a question
• Time was given to write the solution on paper so that can be explained properly
• 1 question was to tell them an algorithm to find loop in a linked list.
• Given a real number line with two fixed integers on it and many more line segments lying on the number line tell an algorithm to find whether a given segment lies on the segment formed by the 2 fixed integers on the line.

General Tips: • Since the work in this company is totally related to coding you must be very good in coding
• Only 1 person was selected.
• You must revise digital electronics if want to go in a core company it would hardly take a week if read thoroughly.
• You must know VERILOG if want to go in core company.
• Must solve puzzles whenever you get time.
Skills: Data Structures
College Name: IIT- Kanpur

I applied via Approached by Company and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Share your experience with us.
  • Ans. 

    I have 5 years of experience in management roles, including 2 years as an Assistant Manager.

    • Managed a team of 10 employees and successfully increased productivity by 20%

    • Implemented new strategies to improve customer satisfaction and received positive feedback

    • Trained and mentored new employees, resulting in a decrease in training time by 30%

    • Handled customer complaints and resolved issues in a timely and satisfactory man

  • Answered by AI
  • Q2. Why are you looking for a change?
  • Ans. 

    I am looking for a change to further develop my skills and take on new challenges.

    • Seeking new opportunities for growth and advancement

    • Interested in expanding my knowledge and experience

    • Want to take on more responsibility and leadership roles

    • Looking for a company with a strong culture and values

    • Desire to work in a different industry or with a different product/service

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always tell the role and responsibilities in detail.

Oncquest Laboratories Interview FAQs

How many rounds are there in Oncquest Laboratories Customer Care Executive interview?
Oncquest Laboratories interview process usually has 3 rounds. The most common rounds in the Oncquest Laboratories interview process are HR and One-on-one Round.
How to prepare for Oncquest Laboratories Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Oncquest Laboratories. The most common topics and skills that interviewers at Oncquest Laboratories expect are Customer Service, cce, customer care, customer support and Customer Handling.

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Oncquest Laboratories Customer Care Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Oncquest Laboratories Customer Care Executive Salary
based on 4 salaries
₹3 L/yr - ₹3.2 L/yr
19% more than the average Customer Care Executive Salary in India
View more details

Oncquest Laboratories Customer Care Executive Reviews and Ratings

based on 5 reviews

2.7/5

Rating in categories

2.3

Skill development

2.7

Work-life balance

3.1

Salary

2.7

Job security

2.7

Company culture

2.7

Promotions

2.7

Work satisfaction

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