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Wise Payments Customer Support Associate Interview Questions and Answers

Updated 31 Jan 2024

Wise Payments Customer Support Associate Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why work in customer support?
  • Q2. Why do you want to work at Wise?
Round 2 - HR 

(1 Question)

  • Q1. Offer and benefits

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Apr 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. About my previous work experience
  • Q2. About achievements

Interview Preparation Tips

Interview preparation tips for other job seekers - It was good. I was asked everything in detail and the managers make you comfortable enough so that answer each and evry question

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Java based questions
  • Q2. Tool based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep it simple and straightforward

Interview Questionnaire 

2 Questions

  • Q1. To explain about the role or position we are applied for...?
  • Q2. How do you take the the challenges regarding your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear of what you speak. Anything you share be confident about it

I applied via Recruitment Consultant and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself
  • Q2. Favorite dish and explain about its preaparation
  • Q3. Process related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills

I applied via LinkedIn and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic html css js questins,
  • Q2. Box model, css tags, arrays

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic questions asked, latested for half an hour

I applied via Referral and was interviewed before May 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why did you chose your particular graduation course as your career?
  • Ans. 

    I chose my graduation course as my career because it aligned with my interests and skills.

    • I had a passion for the subject and enjoyed studying it in college

    • I excelled in the coursework and found it challenging yet rewarding

    • I researched the job prospects and found that it offered a promising career path

    • I interned in the field and gained valuable experience and connections

    • Examples: I studied computer science and pursued ...

  • Answered by AI
  • Q2. One should follow his/her dreams or rely on destiny?
  • Q3. Tell me one of your memorable day till now.

Interview Preparation Tips

Interview preparation tips for other job seekers - Candidate must have a strong base in his/her choosen subject/course. One should know basic things about concerned job and technical fields. Way of communication should be attractive (communication is not about language).

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Do you think you'll be able to handle the workload here?
  • Ans. 

    Yes, I am confident in my ability to handle the workload here.

    • I have experience managing a heavy workload in my previous job.

    • I am organized and prioritize tasks effectively.

    • I am willing to put in extra effort to ensure all tasks are completed on time.

    • I am open to feedback and willing to learn new skills to improve my efficiency.

    • I am excited about the opportunity to take on new challenges and grow in my role.

  • Answered by AI
  • Q2. What's IP address and why is it required?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviews are pretty easy to crack given that you are well prepared. One should show loyalty and plenty of interest in the organisation. If you have plans to pursue higher studies, try not to mention it.
In my case, I went through one HR round and then appeared for AMCAT test which I cleared. After that it was the operations round where I was asked about my native place and the reasons why I want to work so early (since I was only 21 years old). The person checked my stability as well and asked a bit about basic computer knowledge as well. Overall it was an easy interview and if you know how to play with words, you're good to go!

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. What is your weakness?

Wise Payments Interview FAQs

How many rounds are there in Wise Payments Customer Support Associate interview?
Wise Payments interview process usually has 2 rounds. The most common rounds in the Wise Payments interview process are One-on-one Round and HR.

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Wise Payments Customer Support Associate Interview Process

based on 1 interview

Interview experience

4
  
Good
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