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Westside how to Handle the Customer Interview Questions and Answers

Updated 15 Jul 2017

Westside how to Handle the Customer Interview Experiences

1 interview found

I appeared for an interview before Jul 2016.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self.and how to handle the customer
  • Ans. 

    I am a customer service professional with 5 years of experience. I believe in active listening, empathy, and problem-solving to handle customers effectively.

    • Active listening is key to understanding customer needs and concerns.

    • Show empathy by acknowledging the customer's feelings and concerns.

    • Use problem-solving skills to find solutions that meet the customer's needs.

    • Stay calm and patient, even in challenging situations...

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: The interview round was good its some problems I face in nerves

Round: HR Interview
Experience: The interview round was good its some problems I face in nerves

Round: HR Interview
Experience: Nothing happened I was some Nervas
Tips: He give one glass water

Round: Test
Experience: Nothing happened I was some Nervas
Tips: He give one glass water
Duration: 5 hours 25 minutes

Skills: Integrity, Common Sense, Communication, Leadership Skills

Interview questions from similar companies

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Normally discussion with HR and store manager ..
Round 3 - One-on-one 

(1 Question)

  • Q1. Area manager taking round with store manager

Interview Preparation Tips

Interview preparation tips for other job seekers - It's more analytical and brief knowledge of retail ask by management..

I applied via LinkedIn and was interviewed in Jan 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What was the most weird customer handling experience I have had till now?

Interview Preparation Tips

Interview preparation tips for other job seekers - My advice for this answer would be to confident and honest while explaining your experience. Remember one thing no customer is weird in service industry it is just a different experience from an easy going customer. If you have ever had such thing don't make a negative picture of customer as this will also put a question on your handling.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Mar 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Previous work experience
  • Q2. Contact CLUSTER MANAGER

Interview Preparation Tips

Interview preparation tips for other job seekers - Your work experience will be helpful to go the job.. All the best every one...

I applied via Walk-in and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. More details in KPI
  • Q2. EBITDA
  • Ans. 

    EBITDA is a financial metric that measures a company's profitability by subtracting operating expenses from revenue.

    • EBITDA stands for Earnings Before Interest, Taxes, Depreciation, and Amortization

    • It is used to evaluate a company's financial performance and compare it to other companies in the same industry

    • EBITDA is often used by investors and analysts to determine a company's ability to generate cash flow

    • For example, ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked me about KRA, KPI in more depth.

I appeared for an interview before Mar 2016.

Interview Preparation Tips

Round: Problem Statement
Experience: I TOLD THEM I SHALL DO PRESSURIZE ON STAFFS FOR FINDING OUT MISSING QTY.
Tips: NO TIPS

I appeared for an interview before Feb 2016.

Interview Questionnaire 

1 Question

  • Q1. MANY JOB RETALTED QUESTION & SALARY EXPECTIONS

Interview Preparation Tips

Round: Resume Shortlist
Experience: CONSULTANT CALLING & SENDING RESUME AFTER DISCUSSION

Round: Technical Interview
Experience: MANY QUESTION SITUITION BASED & FAMILY BASED

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Basic HR questions
  • Q2. Why do you want to join Reliance Digital

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be afraid ............................................

I applied via Walk-in and was interviewed in Nov 2018. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self
  • Ans. 

    Experienced department manager with a proven track record of leading teams to success.

    • Over 5 years of experience in department management

    • Strong leadership and communication skills

    • Ability to motivate and inspire team members

    • Track record of meeting and exceeding department goals

    • Experience in budget management and strategic planning

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lassted for about 1 hour 10 minutes.

I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Interview was great experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Great experience. They made me so comfortable and questioned as so

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