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WebMobril Technologies
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I address client escalations by actively listening, empathizing, finding solutions, and communicating effectively.
Listen to the client's concerns and empathize with their frustrations
Acknowledge the issue and assure the client that it will be addressed promptly
Find a solution that meets the client's needs while aligning with company policies
Communicate the resolution clearly and follow up to ensure satisfaction
Document...
Major challenges in a project include scope creep, communication issues, resource constraints, and timeline delays.
Scope creep: When project requirements continuously expand beyond the initial scope, leading to increased costs and delays.
Communication issues: Poor communication among team members, stakeholders, or clients can result in misunderstandings and delays.
Resource constraints: Limited availability of resources...
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I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.
I applied via Referral and was interviewed before Jun 2020. There were 4 interview rounds.
based on 3 reviews
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