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Weblink In Senior Executive Interview Questions and Answers
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1 interview found
Anonymous
(2 Questions)
- Q1. How are you doing and what you will do
- Q2. Are you okay with leaves
Write 100 words on new social media
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I applied via Naukri.com and was interviewed in Jul 2024. There were 2 interview rounds.
On hiring the right candidate for the role on the basis of skillsets required
(2 Questions)
- Q1. Introduction to HR Policies
- Ans.
HR policies are guidelines and procedures implemented by an organization to manage its employees and ensure compliance with laws and regulations.
HR policies outline expectations for employee behavior and performance.
They cover areas such as recruitment, training, compensation, benefits, and disciplinary actions.
Examples include a code of conduct, anti-discrimination policies, and leave policies.
HR policies help create ...
- Q2. Importance of HR & Policies
- Ans.
HR is crucial for creating and implementing policies that ensure fair treatment of employees and compliance with laws.
HR ensures compliance with labor laws and regulations
HR policies help create a fair and inclusive work environment
HR handles employee relations and conflict resolution
HR plays a key role in recruitment, training, and performance management
(2 Questions)
- Q1. Tell me about your experience
- Ans.
I have over 5 years of experience in customer support roles, handling various inquiries and providing solutions.
Managed customer inquiries through phone, email, and chat
Resolved customer complaints and issues in a timely manner
Trained new team members on customer support processes
Utilized CRM software to track customer interactions
Implemented strategies to improve customer satisfaction ratings
- Q2. How do you manage if client escalated on you ?
- Ans.
Stay calm, listen actively, empathize, apologize if necessary, offer solutions, escalate if needed.
Remain calm and composed
Listen actively to understand the client's concerns
Empathize with the client's situation
Apologize if necessary, even if it's not your fault
Offer solutions or alternatives to address the issue
Escalate to a supervisor or higher authority if the situation requires it
I applied via LinkedIn and was interviewed in Dec 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Recruitment process explanations end to end
- Q2. What can be added and how can be recruitment process more structured
- Ans.
Implementing technology for automation, standardizing recruitment criteria, utilizing data analytics for decision-making
Implementing an applicant tracking system for automation of processes
Standardizing recruitment criteria and job descriptions to ensure consistency
Utilizing data analytics to identify trends and make informed decisions
Creating a structured interview process with predefined questions and evaluation crit
(1 Question)
- Q1. My personal opinon over few things like working with big team and more
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(2 Questions)
- Q1. SME on US HR Compliance ?
- Ans.
Understanding of US HR compliance regulations and laws.
Knowledge of federal and state employment laws such as FLSA, FMLA, ADA, Title VII, etc.
Experience in handling HR audits and ensuring compliance with regulations.
Ability to interpret and apply HR policies and procedures in accordance with legal requirements.
Stay updated on changes in HR laws and regulations to ensure compliance.
Collaborate with legal counsel or HR c...
- Q2. Personal perspective questions?
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Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Communication skill test
(3 Questions)
- Q1. Process related questions
- Q2. Definition of Business Development
- Ans.
Business development involves identifying opportunities for growth and creating strategies to capitalize on them.
Identifying new business opportunities
Building and maintaining relationships with clients and partners
Developing and implementing growth strategies
Market research and analysis
Negotiating deals and partnerships
- Q3. Sales methodologies
I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
- Q2. Why you are choosing Us?
- Ans.
We are choosing you because of your excellent reputation and commitment to customer satisfaction.
Your company has a strong track record of providing exceptional customer service.
We have heard positive feedback from other customers about their experiences with your company.
Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.
We believe that working for your company will p...
- Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.
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I applied via Naukri.com and was interviewed before Sep 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. About my past work, what i use to handle and how i use to handle.
- Q2. Like the basic policies, HR role, referral policy, appraisal process
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