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Walmart Senior Customer Support Executive Interview Questions and Answers

Updated 16 Dec 2023

Walmart Senior Customer Support Executive Interview Experiences

2 interviews found

Senior Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

We need to discuss with our batch candidate and choose any topic like, Chennai flood, Palastine Isreal conflict , sustainable development.

Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself? What's your previous experience? Customer support related questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared excellent communication skills.

Senior Customer Support Executive Interview Questions & Answers

user image Tridev Swain

posted on 19 Jun 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me about your last working experience
    • Add your answer
  • Q2. What do you think, why should we hire you
    • Add your answer
  • Q3. What was your last weekend routine
    • Add your answer
  • Q4. What qualities you have which we can consider to be better for our company
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. What was your previous work
    • Add your answer
  • Q2. What was your role in the process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just give your best without hesitating the questions

Senior Customer Support Executive Interview Questions Asked at Other Companies

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Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Reliance Retail user image Anonymous

posted on 24 Sep 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Behavioral 

(2 Questions)

  • Q1. Introduced your self confidently
    • Add your answer
  • Q2. Share experience or what are you going to do
  • Ans. 

    I will share my experience in handling customer inquiries and resolving issues effectively.

    • Provide examples of previous customer service roles and how you successfully resolved customer issues

    • Explain your approach to handling difficult customers and turning a negative experience into a positive one

    • Discuss any training or certifications you have related to customer service

    • Answered by AI
    Add your answer

Customer Service Associate Interview Questions & Answers

DMart user image Anonymous

posted on 15 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
-

I applied via Walk-in and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself basic question
    • Add your answer
  • Q2. About family about education qualfcation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - work environment is better interview is so simple you can work in dmart ppart time job

Customer Service Associate Interview Questions & Answers

More Supermarket user image Aparna Paul

posted on 5 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self
    • Add your answer

Customer Service Associate Interview Questions & Answers

Reliance Trends user image Anonymous

posted on 26 Dec 2022

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
    • Add your answer
  • Q2. Costumer service associate
    • Add your answer
  • Q3. Team leading and floor management
    • Add your answer
  • Q4. Customer handling anything ECU to sop
    • Add your answer
  • Q5. Weak end staff management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
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Customer Service Associate Interview Questions & Answers

Vishal Mega Mart user image Anonymous

posted on 18 Mar 2023

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Group Discussion 

Trending and agencies limited is engaged in trending share and securities business

Round 3 - Coding Test 

Here is the details demo about how to attempt online coding in c, c++... Be show details of the exam name , programing exam name

Interview Preparation Tips

Interview preparation tips for other job seekers - Latest company results and top gainers, more stock information

Customer Care Executive Interview Questions & Answers

Big Bazaar user image Brundha Mani

posted on 14 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. About you experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Complete details about your education
And your experience

Customer Care Executive Interview Questions & Answers

JioMart user image Anonymous

posted on 30 Oct 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Oct 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

An aptitude test is an exam used to determine an individual's skill or propensity to succeed in a given activity. Aptitude tests assume that individuals have inherent strengths and weaknesses and have a natural inclination toward success or failure in specific areas based on their innate characteristics.

Round 3 - One-on-one 

(2 Questions)

  • Q1. Skills based hiring test gorilla
    • Add your answer
  • Q2. Your are asked to learn more about your field of work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Computer operator and customer call centre and field work

Customer Care Executive Interview Questions & Answers

Lifestyle user image Navaneetha. K

posted on 7 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic english grammar and mathamatics test paper

Round 2 - One-on-one 

(1 Question)

  • Q1. Exercise in retail sector and how to manage multiple customers
  • Ans. 

    Exercise in retail sector involves managing multiple customers efficiently to provide excellent customer service.

    • Prioritize customers based on urgency and needs

    • Utilize technology like customer relationship management (CRM) systems to keep track of customer interactions

    • Train staff to handle multiple customers simultaneously

    • Maintain a positive attitude and remain calm under pressure

    • Offer personalized recommendations and

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Asked about carrier goal in company
    • Add your answer
More about working at Walmart

Walmart Interview FAQs

How many rounds are there in Walmart Senior Customer Support Executive interview?
Walmart interview process usually has 3 rounds. The most common rounds in the Walmart interview process are Resume Shortlist, HR and Technical.

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Walmart Senior Customer Support Executive Interview Process

based on 2 interviews

Interview experience

3
  
Average
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Walmart Senior Customer Support Executive Salary
based on 5 salaries
₹3.4 L/yr - ₹4.7 L/yr
5% more than the average Senior Customer Support Executive Salary in India
View more details

Walmart Senior Customer Support Executive Reviews and Ratings

based on 1 review

3.0/5

Rating in categories

2.0

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3.0

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2.0

Salary

1.0

Job security

2.0

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1.0

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2.0

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