Voonik Interview Questions and Answers

Q1. Importance of customer service
Ans. 
Customer service is crucial for building customer loyalty and satisfaction.
• Customer service impacts customer loyalty and retention

• Good customer service can lead to positive word-of-mouth referrals

• Poor customer service can result in negative reviews and loss of customers
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E mail writing test / 3- 4 scenarios

Q1. Why you are leaving current job?
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Q1. Interview with immediate manager, rôle briefing
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Assignment to give your understanding about the bend and creating a range plan

Q1. Technical round with lot of theoretical questions
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Q1. Additional round with the director. Mostly aptitude based questions
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Q1. Interview with the business head. Mix of technical and interpersonal relations
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Simple questions related to distance time, clock, probablity, mixture%, percentage

Data structure doubly linked list related problem

Q1. Java core related question , asked to code in front
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Q1. Some basic questions about get, post, create etc
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Q1. Common HR questions
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Q1. Why you want to work with the souled store ? What do you like in the souled store
Ans. 
I want to work with The Souled Store because of their unique and creative approach to merchandise and their commitment to customer satisfaction.
• I love the variety of products they offer, from quirky t-shirts to pop culture merchandise.

• Their designs are always fresh and innovative, making them stand out from other online stores.

• Their customer service is top-notch, ensuring that every customer is satisfied with their pur...read more
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Q2. What you like in the souled store
Ans. 
I love the unique and quirky designs of Souled Store's products.
• The Souled Store offers a wide range of products with unique designs that cater to different interests and fandoms.

• Their products are of good quality and reasonably priced.

• The website is user-friendly and easy to navigate.

• They have excellent customer service and fast delivery.

• Some of my favorite products from the Souled Store include their graphic t-shirts
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Q3. How did you hear about this position?
Ans. 
I found the job posting on LinkedIn and was immediately interested in the opportunity.
• Discovered the position on LinkedIn

• Was intrigued by the job description and requirements

• Researched the company and found it aligned with my career goals
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Q4. What is your greatest strength?
Ans. 
My greatest strength is my ability to build strong relationships with clients and understand their needs.
• I have excellent communication skills and can easily connect with people

• I am a good listener and pay attention to details

• I am able to anticipate the needs of my clients and provide solutions that meet their requirements

• I have a track record of building long-term relationships with clients and exceeding sales targets

• ...read more
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Q5. What do you know about this company/organization?
Ans. 
The company is a leading provider of software solutions for businesses.
• The company offers a range of software solutions for businesses, including CRM and ERP systems.

• It has been in operation for over 10 years and has a strong reputation in the industry.

• The company has a focus on innovation and is constantly developing new products and features.

• It has a large customer base, including many well-known brands in various in...read more
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Q1. What are your salary expectations?
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Q2. What is your family background?
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Q3. Share details of your previous job.
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Q4. Why are you looking for a change?
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Q5. Why should we hire you?
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Q6. What are your strengths and weaknesses?
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Q7. Tell me about yourself.
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Q1. Tell me about your self introduction?
Ans. 1st thank you for the giving me the opportunity. My self, education qualification, family information, my goal & hobbies, previous experience etc...
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Q2. Do you know about This job? And you have intrest work hear?
Ans. Yes. I would like to work hear and job responsibilities are arrange the material without delay
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Q3. Who will suggest you for this job?
Ans. My senior giving the suggestion. He was motivated me you go there you have bright future ahead.
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Q4. Do you have computer knowledge?
Ans. 
Yes, I have computer knowledge including proficiency in Microsoft Office Suite and basic troubleshooting skills.
• Proficient in Microsoft Office Suite

• Basic troubleshooting skills

• Familiar with various operating systems

• Experience with data entry and management
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Q1. Why did you choose this job?
Ans. Because of improvement Knowledge and communication skills
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Q2. Do you know what is the purchase?
Ans. 
Purchase refers to the act of buying goods or services in exchange for money or other forms of payment.
• Purchase involves acquiring goods or services in exchange for money or other forms of payment

• It is a transaction where a buyer pays a seller for a product or service

• Purchase can be made in person, online, or through other means such as phone or mail order
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Q3. What is the schedule? And what is the KPI?
Ans. 
The schedule is the set hours and days you will work, while the KPI (Key Performance Indicator) is the specific goals or targets you are expected to meet.
• Schedule typically includes start and end times, days of the week, and any breaks or shifts.

• KPIs are measurable goals such as number of tasks completed, accuracy rates, or customer satisfaction scores.

• Example: Schedule may be Monday to Friday, 9am to 5pm with a 1-hour...read more
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Q4. Do you know which type of materials hear using/ buying?
Ans. 
Yes, I am familiar with the types of materials we use and purchase for administration purposes.
• I am familiar with office supplies such as paper, pens, folders, and envelopes.

• I also handle purchasing of equipment like computers, printers, and furniture.

• I work closely with vendors to procure necessary materials at competitive prices.
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Q5. You have any experience in SAP or ERP?
Ans. 
Yes, I have experience in SAP and ERP systems.
• Implemented SAP modules for inventory management

• Utilized ERP software for streamlining financial processes

• Trained colleagues on SAP functionalities
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