Vivo Technician Interview Questions and Answers

Q1. Are you comfortable working with international clients?
Ans. 
Yes, I am comfortable working with international clients.
• I have previous experience working with international clients in my previous role.

• I am culturally sensitive and adaptable to different communication styles.

• I am fluent in multiple languages which helps in effective communication with international clients.
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Basic listening and writing skills.

Q1. What motivates you to seek employment with Dell?
Ans. 
I am motivated to seek employment with Dell because of their reputation for innovation, cutting-edge technology, and opportunities for professional growth.
• Dell's reputation for innovation and cutting-edge technology aligns with my passion for staying current in the field.

• I am excited about the potential for professional growth and development within Dell's organization.

• The opportunity to work with a global leader in te...read more
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General aptitude questions are to be completed within one hour.

Q1. General everyday questions and if you are comfortable with the working hours
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Q1. What can you tell me about Dell and the meaning of "no boot"?
Ans. 
Dell is a computer technology company known for its hardware products. 'No boot' refers to a computer issue where the system fails to start up properly.
• Dell is a well-known computer technology company that produces hardware products such as laptops, desktops, and servers.

• 'No boot' is a common issue where a computer fails to start up properly, often due to hardware or software problems.

• This issue can be caused by factor...read more
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Q2. What is no post
Ans. 
No post refers to a computer issue where the system does not display anything on the screen during startup.
• No beep codes or error messages are displayed during startup

• Possible causes include faulty hardware components, incorrect BIOS settings, or power supply issues

• Troubleshooting steps may involve checking connections, testing components, and resetting BIOS
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Q1. What is BIOS in computer system?
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Revising job description.

Q1. Basic Technical questions
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Q2. Questions regarding past work experience
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Q1. Basic company policies and on boarsing process
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Q1. What would you do if the computer is turned off and doesn’t turn on ?
Ans. 
To troubleshoot a computer that doesn't turn on, check power connections, test the power supply, and diagnose hardware issues.
• Check power connections to ensure the computer is properly plugged in and the power switch is turned on.

• Test the power supply using a multimeter or by swapping it with a known working one.

• Diagnose hardware issues by disconnecting all peripherals, removing and reseating RAM and other components, ...read more
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Q2. What would you do if customer is irate ?
Ans. Be quick and on point with your step, show empathy
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Q3. One challenging thing you faced ?
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Q4. Handling multiple customers at the same time
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Q1. What are the main components are the transformer
Ans. 
The main components of a transformer include the core, windings, and insulation.
• Core: Provides a path for the magnetic flux and is usually made of laminated steel.

• Windings: Consist of primary and secondary coils of wire wrapped around the core.

• Insulation: Prevents short circuits between the windings and ensures electrical safety.

• Examples: Core - laminated steel, Windings - copper wire, Insulation - varnish or paper
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Q2. What are the cooling of transformer
Ans. 
Cooling of transformers is essential to maintain optimal operating temperature and prevent overheating.
• Cooling methods include natural convection, forced air, oil-immersed cooling, and water-cooled systems

• Cooling fins or radiators are often used to increase surface area for heat dissipation

• Monitoring temperature and using cooling fans or pumps can help regulate transformer temperature

• Proper maintenance and regular insp...read more
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There are many questions regarding reseating and Apitube.

Rendering API responses in the frontend.

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