Veolia Water Technologies Assistant Manager Interview Questions and Answers

Q1. Application knowledge
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Q1. What do you know about depreciation
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Q2. What do you know about Capgemini
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Q1. How many SLA are there in your current process
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Q2. 1.journal, 2 reports, 3.reconciliation & 4.client service desk
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Q1. Tell me about yourself
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Experienced retail professional with a strong background in team leadership and customer service.
• Over 5 years of experience in retail management

• Skilled in training and developing staff

• Proven track record of increasing sales and improving customer satisfaction

• Strong communication and problem-solving skills
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Q2. Overall experience
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I have over 5 years of experience in retail management, including leading teams, managing inventory, and driving sales.
• Managed a team of 15 sales associates, providing training and support to improve performance

• Implemented inventory management system resulting in 20% reduction in stock loss

• Developed and executed sales strategies that increased revenue by 15% year over year
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Q3. How u mange in complicated situation
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I manage complicated situations by staying calm, analyzing the problem, seeking input from others, and making a well-thought-out decision.
• Stay calm and composed to think clearly

• Analyze the situation to understand the root cause

• Seek input from team members or experts

• Make a well-thought-out decision based on available information

• Communicate effectively with all stakeholders
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Q4. Best practices in career
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Continuous learning, networking, setting goals, seeking feedback, adapting to change, work-life balance
• Continuous learning: Stay updated with industry trends and acquire new skills

• Networking: Build relationships with professionals in your field for opportunities

• Setting goals: Have clear objectives and work towards achieving them

• Seeking feedback: Learn from constructive criticism to improve performance

• Adapting to change...read more
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Q5. Worst experience faced ever
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Being falsely accused of theft at a previous job
• Accused of theft by a coworker

• Had to go through a formal investigation process

• Resulted in loss of trust and strained relationships at work
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To get the eligible for interview you must be giving AMCAT.

Its based on project to Project.

Q1. Tell me about yourself
Ans. 
Experienced professional with a background in retail management and a passion for team leadership and customer service.
• Over 5 years of experience in retail management

• Strong leadership skills demonstrated through successful team management

• Passionate about providing excellent customer service

• Proven track record of achieving sales targets and KPIs
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Q2. What do you understand by shrinkage
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Shrinkage refers to the loss of inventory due to theft, damage, errors, or other factors.
• Shrinkage can occur through shoplifting, employee theft, administrative errors, or supplier fraud.

• It is important for businesses to track and minimize shrinkage to maintain profitability.

• Examples of shrinkage include missing inventory, discrepancies in stock levels, and unexplained losses in revenue.

• Implementing security measures, ...read more
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Q3. What do you understand by attrition and how do we calculate the same. Why we devide opening and closing headcount with 2.
Ans. 
Attrition refers to the rate at which employees leave a company. It is calculated by dividing the sum of opening and closing headcount by 2.
• Attrition is the rate at which employees leave a company voluntarily or involuntarily.

• To calculate attrition, we add the opening headcount (number of employees at the beginning of a period) and closing headcount (number of employees at the end of a period) and divide by 2.

• The formu...read more
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Q4. What are the weightage for KPI's in your current organisation?
Ans. 
The weightage for KPI's in my current organization varies depending on the department and role, with a focus on sales targets, customer satisfaction, and employee performance.
• Sales targets are given a high weightage as they directly impact revenue generation.

• Customer satisfaction metrics such as Net Promoter Score (NPS) and customer retention rates are also important KPIs.

• Employee performance indicators like productivi...read more
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Q5. What is the AHT? How do you calculate.? How do you reduce the AHT for an agent.
Ans. 
AHT stands for Average Handling Time. It is calculated by dividing the total talk time, hold time, and after-call work time by the total number of calls.
• AHT is calculated by adding the total talk time, hold time, and after-call work time, and then dividing by the total number of calls.

• To reduce AHT for an agent, focus on improving their efficiency in handling calls, providing proper training, and optimizing processes.

• F...read more
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All the questions asked about hydraulic design of water distribution network and hydraulic modeling software like ICM, info works, waterGEMS and SewerGEMS etc.

Q1. Walk me through your resume
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Q2. Gave the history of my work
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Q1. Audit procedure of payroll expenses
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Audit procedure of payroll expenses involves reviewing payroll records, verifying accuracy, checking for compliance with laws and regulations.
• Review payroll records for accuracy and completeness

• Verify payroll expenses against approved budgets and contracts

• Check for compliance with labor laws and regulations

• Confirm that payroll taxes are calculated correctly

• Compare payroll expenses to previous periods for consistency

• Per...read more
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Q2. Audit procedure of revenue
Ans. 
Audit procedure of revenue involves verifying the accuracy and completeness of revenue transactions.
• Reviewing sales contracts and agreements

• Testing the accuracy of revenue recognition

• Confirming revenue with customers

• Analyzing revenue trends and anomalies

• Checking for proper documentation and authorization

• Performing cutoff tests to ensure revenue is recorded in the correct period
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Q1. Audit procedure payroll
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An appetite test is a type of assessment used to measure an individual's innate abilities, talents ,or skills in a specific area . It's designed to evaluate a person's potential to perform a perticular task,job,or function
Aptitude tests typically assess:
Cognitive abilities ( e.g. problem - solving, resoning memory )
Technical skills ( e.g. programming ,data analysis)
Creative abilities ( e.g. writting design)
Interpersonal skills ( e .g. teamwork, communication )
Numerical abilities ( e .g . Math, statistic)

Q1. Related to a specific skills of field of expertise , especially one that requires, specialized training or knowledge
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Q2. Knowing or concealed with applied and industrial sciences, such as engineering, technology and computer science.
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Q3. Using of characterized by the use of technical methold , tools,or equipment
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Q4. Skills or knowledge related to a specific field or industry such as IT , engineering,or healthcare.
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Q5. Relating to the practical application Of scientific,or technological principals
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Q6. Expertise in a particular area, like programming, data analysis , or digital marketing .
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Q7. Use of specialized equipment, tools, or software
Ans. 
I have experience using specialized equipment, tools, and software to improve operational efficiency and productivity.
• Proficient in using POS systems for sales transactions

• Skilled in operating inventory management software to track stock levels

• Familiar with using power tools for maintenance and repairs

• Experience with specialized medical equipment such as MRI machines or ultrasound devices
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Q8. Technical skills: proficiency in a specific area, like coding , or graphic design.
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Q9. Technical knowledge - understanding of technical concept , theories, or principles .
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Writting code in a specific programing language.( e..g. python, java , javascript)

Q1. Tell me about yourself
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Q2. How well you can describe your communication skills
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