Valley Telegence Technical Support Engineer Interview Questions and Answers

To configure a router, access the router's web interface and enter the necessary settings.

• Connect to the router via Ethernet or Wi-Fi

• Open a web browser and enter the router's IP address

• Enter the login credentials (usually admin/admin)

• Navigate to the settings page and configure as needed

• Save the changes and restart the router

There are several ways to connect a computer to the internet.

• Wired connection through Ethernet cable

• Wireless connection through Wi-Fi

• Mobile hotspot using a smartphone or tablet

• Dial-up connection using a phone line and modem

• Satellite connection

• Broadband connection through DSL or cable modem

SS7 (Signaling System 7) is a set of telecommunication protocols used to set up and manage phone calls in a network. Charging flow refers to the process of billing customers for services rendered.

• SS7 is a signaling protocol used in telecommunication networks to establish connections and exchange information between network elements.

• Charging flow involves tracking usage of services by customers and generating bills acco...read more

Customer service involves providing assistance and support to customers before, during, and after a purchase.

• Customer service is essential for building and maintaining customer relationships

• It involves addressing customer inquiries, resolving issues, and providing guidance

• Good customer service can lead to customer satisfaction and loyalty

• Examples: answering phone calls, responding to emails, handling returns and exchan