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Utsav Fashion Service Advisor Interview Questions and Answers
Utsav Fashion Service Advisor Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. How to handle a dissatisfied customer as his last experience is not good
- Ans.
To handle a dissatisfied customer, listen to their concerns, apologize for their negative experience, offer a solution or compensation, and follow up to ensure satisfaction.
Listen actively to the customer's complaints and concerns without interrupting.
Apologize sincerely for their negative experience and acknowledge their feelings.
Offer a solution or compensation to address their dissatisfaction.
Follow up with the cust...
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Utsav Fashion Service Advisor Interview Process
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