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I would listen to their complaint, apologize for any inconvenience caused, and offer a solution to rectify the issue.
Listen attentively to the complaint
Apologize for any inconvenience caused
Offer a solution to rectify the issue
Ensure customer satisfaction
Theory test
Practical test
I applied via Recruitment Consultant and was interviewed before Nov 2020. There was 1 interview round.
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.
I applied via Approached by company and was interviewed in Dec 2021. There were 2 interview rounds.
Testing theory and Practical
I would listen to their complaint, apologize for any inconvenience caused, and offer a solution to rectify the issue.
Listen attentively to the complaint
Apologize for any inconvenience caused
Offer a solution to rectify the issue
Ensure customer satisfaction
Theory test
Practical test
I applied via Referral and was interviewed before May 2022. There was 1 interview round.
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
based on 11 reviews
Rating in categories
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Senior Category Manager
135
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| ₹10 L/yr - ₹24 L/yr |
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